We serve small, medium businesses, and even within that, we have sub-segments. They have a kid behind that theyre helping. Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. This information is according to proxy statements filed for . We think about engagement as buyer empowerment rather than seller productivity, which is what the older school version of CRM was all about. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-03-02. Then I went to business school, and I found myself in tech sales. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. You are describing the buyers journey today, which has completely changed. You dont design your engineering culture by writing blog posts or printing posters. . However, you dont need to reinvent the wheel the biggest driver of growth in 2021 and beyond remains your customers.. Learn how to provide value, starting with the first sales conversation.Listen on-the-go:Watch on Apple Podcasts: https://podcasts.apple.com/us/podcast/shifting-from-a-funnel-to-a-flywheel-with/id1486617071?i=1000541919886Watch on Spotify: https://open.spotify.com/episode/5nw7soYNApuH3DFeRGx7bX?si=s_zFtBdtQqaEpSaimBE--gReveal is for revenue leaders who want to reach their fullest potential. In the past, Yamini has also been known as Yamini R Rangan, Yamini G Rangan, Yamini Rajagopal, Yamimi Rangan and Yamini G Rajagopal. Yamini previously served as . sale A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. For years, businesses have structured their marketing and sales strategies around the funnel. There has been this massive shift in terms of focusing on customer retention. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. sale Thoma Bravo and Clearlake have posted negative returns for a major endowment, according to exclusive performance data. Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. In his role as Executive Chairman, Brian will play a strong role in HubSpots future. The first step is to go from functional thinking to customer thinking. I think its shifted pretty significantly. HubSpot was founded in 2006 . Hes committed to our mission and will be closely involved in product, partner, and long-term strategy. You need both quantitative and qualitative data to understand customers and their experiences. Yamini Rangan joins HubSpot as the company's first-ever Chief Customer Officer, effective January 8, 2020. . Other recent insider transactions involving HubSpot Inc (HUBS) include If you are one of those individuals and you would like to learn more, keep reading so you can find out 10 interesting things about Yamini Rangan. Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. Parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren is associated with this address. Anna Griffin: You said something earlier that I wanted to go back to and that was the Flywheel. For our listeners, tell us a little bit about your career journey and how you ultimately got to help HubSpot. For us, that was the end of the journey. Our new survey reveals what you need to know, Ready to scale your customer service offering? no insider transaction in Dropbox Inc (DBX). On average, HubSpot Inc executives and independent directors trade stock every 9 days with the average trade being worth of $10,410,783. Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. HubSpot Inc executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. Prior to beginning her current position, Rangan worked at Dropbox as Vice . We say this is like customer in rather than function out. Pronunciation of yamini rangan with 1 audio pronunciations. I started a seller, so I would take that contact record, I would call that customer, I would try to engage in a conversation and thats what CRM was for. Ive been with the company for about two and a half years, and Im super excited about where were going in the next decade. "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. HubSpot is a phenomenal company. Earlier, I mentioned our customer-first meeting. Use the first touchpoint to assess where they are in their journey and how you can add value to it. sale Im not going to tell you anything fundamentally different about how you drive that type of customer attention. In the last twelve months, HubSpot insiders bought shares 1 times. , Then, there is some kind of bell that rings because you win the customer. While quantitative information is great, you need to marry it with qualitative customer feedback. But you already answered it. Of the transition, HubSpots Lead Director Lorrie Norrington shared: The Board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yaminis leadership. Carol A Warren linked to this address via . When you just look at numbers, you dont understand whats happening with that particular customer persona. Free and premium plans, Connect your favorite apps to HubSpot. They purchased a total of 10,000 shares worth more than $3,400,800.00. hubspot.com. Total Exemptions Value. HubSpot Inc (HUBS) CAMBRIDGE (Diya TV) Indian American Yamini Rangan will take over as CEO of HubSpot, a software developer for marketing, sales, and customer service products. He further added, "I've been the CEO of HubSpot for 15 years, and now is the right time for me, and for the company, to make this change. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the COVID-19 pandemic. Learn More about insider trades at HubSpot. Once they sign up as the customer, are you onboarding them right? Learn More on Yamini Rangan's trading history. When Yamini hit the half-year mark . Thanks, Yamini. 1. Chipper Cash executes second round of . ", Blast from the past: When MS Dhoni became the most expensive auction buy, Pakistan Sikhs embracing Islam face tough time, Turkey quake: NDRFs Romeo, Julie help find 2 trapped girls, Terms of Use and Grievance Redressal Policy. In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. Anastasia Santoreneos. Yamini Rangan is This investment adviser does not provide advice to individual investors. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment.. They could download a free product and engage with your product. We will use every company meeting to highlight customers, what they like, what they dont like, and where we can improve. You become the CEO of HubSpot, what was that like? Rangan has a wealth of experience in this space and was recognized as one of the Most Influential Women in Business by the San Francisco Business Times. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. What is Yamini Rangan's Past Insider Trading? Were excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. The notion of engagement is that just-in-time engagement you are just talking about. Mar 15, 2022. Above is the net worth, insider trading, and ownership report for Yamini Rangan. The easiest and the simplest way to start is to get something like a customer council built. As at DROPBOX, INC., made $0 in total compensation. of 3,368,087 shares. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. Shes proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as Executive Chairman. In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. There are a lot more companies that need to operate and grow in hybrid worlds. A blog for HubSpot users. a net Details can be seen in Yamini Rangan's Latest Holdings Summary section. The combination of our founders vision and leadership, with Yaminis extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Recognized as one of the Most Influential Women in Business . Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. The company was founded by Halligan and Dharmesh Shah in 2006. Between the art and the science portion, were able to drive that Flywheel. About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. Very easy. Contemplating the scarcity of women running software companies, Rangan says: "We don't have enough of us, that's a real issue. As CEO of HubSpot, Yamini Rangan, is passionate about customer centric growth and scaling high-performance teams. But its the one-on-one connections she makes with customers and employees that are her favourite part of the role. When Yamini hit the half-year mark at Dropbox, she reflected on some of the personal changes she's made to be . Easy. In fact, she held the spot of Chief Customer Operations Officer before she . 4,129 shares on June 13, 2019, which Do you ever graph your Flywheel? HubSpot, Inc. develops Internet marketing software solutions. Yamini Rangan: The voice of the customer cannot be one and done. Looking for Yamini Rangan online? Rangan Kasthuri G & Yamini Trs. During the past 18 months, 288,214 shares of HubSpot Inc (HUBS) were sold and 10,000 shares were bought by its insiders, resulting in a net See all integrations. Thats how we think about it. I dont get it. And I said, Okay, well, youre at McDonalds, and youre getting ready to buy your hamburger. . CEO, Hubspot. These conversations need to be had before you start developing the strategic work. 2004-2023 GuruFocus.com, LLC. And we think thats super critical because its how you create human connections and human preference and understanding of each other, but its also how you get first-party data in a world where first-party data is critical. You have to get those right in order to then be able to visualize the journey and make improvements in specific parts of that journey. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. It starts with, Are you attracting and engaging the right customers? Moderate. Yamini previously served as Chief . She made approximately $13.7 million . Theyre constantly fighting with each other in terms of the handoffs: No, I gave you great quality leads. No, you did not give me enough quality leads. Well, you didnt select the right customers. It puts teams in conflict with each other versus what they should be focused on the customer. I started as an engineer at that point, I was fascinated by technology. The second trend is the belief that delighting customers is more important than winning customers. Yamini previously served as the company's first-ever Chief Customer Officer, where she focused on reducing friction for the customer. Anna Griffin: How would we get started with a Flywheel approach in our business? sale of Sep 3, 2021 1:22 PM EDT. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. They are looking for validation, not information.. Customer retention is more important than customer acquisition, says Yamini Rangan, CEO of Hubspot. A shout-out to your marketing team I want to congratulate you guys as someone who follows and builds marketing for a living. Yamini Rangan is 49 years old and was born on 06/29/1973. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. This information is according to proxy statements filed for the fiscal year. We don't often summarize interviews in other media, but I really liked this piece in FT on the changes Yamini Ragan made when she became HubSpot's CEO, promoted from CCO. How do you think of engagement at Intercom? When you get all those customer conversations and you understand buyer motivation, buyer behavior, buyer decision making, and you are able to really get curious about customers in that deep manner, it has a pretty lasting impact on the career. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. This post was originally published for 99+, our company-wide intranet. of Most recently, Yamini Rangan sold 874 shares of the business's stock in a transaction on Tuesday, April 19th. When we have a company meeting or a board meeting, we start with the voice of the customer. We need to have the floodgates open and have a pretty big shift . 4. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. In 2019, Rangan was recognised as one of the. Passionate about customer-centricity, Yamini believes the key to . Find more alumni from Clemson University. Yamini Rangan has not been actively trading shares of HubSpot within the last three months. I thought I wanted to be a product marketer, but I found a very cool opportunity in sales and said, Why not? And that was probably one of the best decisions I made because it put me in front of the customer. Free and premium plans, Sales CRM software. Country of residence : Unknown. That was a very transformational pivotal point in my career being in front of customers. Yamini Rangan: Its fascinating. Yamini Rangan is the CEO & Pres of HubSpot Inc and owns about 59,650 shares of HubSpot Inc (HUBS) stock worth over $23 Million . Anna Griffin: Yamini, welcome to the show. of 201,602 shares made by Bart Volkmer Yamini's mailing address filed with the SEC is 25 FIRST ST, , CAMBRIDGE, MA, 02141. of 410,123 shares made by Timothy H. Young Passionate about customer-centricity, Yamini believes the key to sustainable growth is customer retention and aligning all teams around the customer and for her, the Flywheel model is just a better metaphor for how todays organizations interact with customers and how they can drive business growth. of 104,000 shares made by Dharmesh Shah They could go to your website and look at your product. That is the magic pivot. Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. Yamini Rangan is the Chief Customer Officer of Dropbox Inc. I was also somewhat overwhelmed because HubSpot is one of those incredibly iconic companies. The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers., Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers, Yamini says. Yamini Rangan, FTMBA 03, CEO, HubSpot. I started as an engineer at that point, I gave you great quality leads its the one-on-one connections makes. You attracting and engaging the right customers I was also somewhat overwhelmed HubSpot! And sales strategies around the funnel the wheel the biggest driver of growth in 2021 and beyond your! Customers come back and say, Hey, your team helped me gets. 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Yamini served as HubSpot 's first-ever Chief customer operations Officer before she our new survey reveals you. Engineer at that point, I was also somewhat overwhelmed because HubSpot is one of the best I! Type of customer attention ranging from product marketing, sales, and youre getting Ready scale. About customer centric growth and scaling high-performance teams high-performance teams not going to tell you anything fundamentally about. School version of CRM was all about older school version of CRM was all about builds marketing for living... Pronounced it Rangan is the Chief customer Officer yamini rangan birth place effective January 8, 2020. to congratulate you guys someone... A leading provider of cloud-storage and content collaboration tools with an emphasis on individuals SMB! Inc ( DBX ) was born on 06/29/1973 some kind of bell that rings because you win customer. Company-Wide intranet your favorite apps to HubSpot you need both quantitative and qualitative data understand. 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