This way, you, as a vehicle owner, can enjoy the convenience of a vehicle without heavy rental fees. We look forward to our stay in ( CN ), we visit the city and country several . Here is a link to some videos on how to operate the car. Start automating your business today, its FREE! Here are 10 templates to help you actively communicate with your guests on Turo. Youll receive VIP deals no one else gets! To help offset the expense and learn more about peer-2-peer car sharing I am hosting it on Turo. As a thank you, please take [percentage] off your next purchase! Now that youve been using your [product or service] for a little while now, how are things going? But its important, and youre probably always looking for ways to improve the success and efficiency of the process. Enjoy some extra time with your friends and family! Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license. See you there. Is it difficult? The name on your Turo account, the name on the driver license uploaded to your Turo account, and the name of the person who picks up the car all need to match. Register for our 8 week Product Design Career Preparation course. If you arent familiar with ReachNow or Car2Go, they are similar to the scooters currently taking over many cities. You can use these text message marketing examples to easily put together your own templates and send ready-to-use messages to your customers. These simple touch points will leave a lasting impression and ensure fabulous reviews. The price and your first image are the things that will initially grab a potential buyers attention. [Link], Your [product or service] will be [disabled / canceled] in [number] days if you don't update the card on file. Turo: I run a fleet of cars in LA! Heres your link to get back up and running: [link]. Relieve their concerns by letting them know you are there if they have any questions and that if something happens to the car it is no worry because that is what insurance is for. I wouldn't rent from someone who gave me this message. See you soon. These are the videos i would suggest watching if you are a first time driver. The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. Thus, youll have a greater opportunity to showcase the product or service youre promoting! Use only one app for the job. We're just checking in to see if you knew about our new [product or service]? You now have [number] loyalty stars and are only [number] more away from a FREE [insert reward]. The Total miles included on Turo is the limit for your entire trip. Pets are not allowed in the car. Tyler Phillipi is the CEO of Halo Automotive and has been building and launching software and hardware products for over a decade with a focus on transportation for the last five years. Auto Broker: I help people find cars and avoid the headache of dealing with salespeople! Repeat customers are in many ways more valuable even than new customers. If you don't pay the ticket as soon as possible, we will get a copy of the ticket in the mail. Keep that differentiation alive in their mind by showing them how the SiriusXM Radio works, open and close the sunroof, point out the HOV stickers, whatever it is. Please get a car wash that washes the outside and vacuums the inside before returning it. If you found this helpful or interesting, subscribe for more. Nothing hurts a businessperson quite as much as losing a customer. On. Wed love to get feedback on your experience. Turo relies on hosts, like me, to rent vehicles to guests. Finding the answers to these questions isnt difficult, but getting any kind of new tool set up can be time-consuming. Simplification of your rental process is the single best way to see a better return on your time ROI. E-Commerce: I have multiple e-commerce sites for various video games! If you have general questions for Turo, their customer service number is (415)965-4525. For number 2 you can use the Turo-provided insurance, which covers the car while it is booked by a guest. The Turo car rental system focuses on matching available cars to those who need them. Initial Booking Confirmation Template: Hello thanks for booking with me! Successful rentalpreneurs must be and prompt, polite and people-oriented. Your trip is booked! Stay tuned! Next time shoot me a message and Ill offer you a discount!. 10 Message Templates | Turo Edition. In case of an accident, the Turo Insurance ID Card is available on the app when you view the trip details. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. We hope you enjoyed testing out [product or service]! Take it on weekends or just run to the store. If it is high end, if it has lots of seats, a sunroof, OnStar, figure out what the unique differentiator is and highlight it. Whats holding you back from upgrading your free trial right now? Please do not take any toll roads without paying the toll. Mileage must be under 130,000. Have you listed your car on Turo & Getaround? Heres the link to join: [link]. Automated and scheduled messages for Turo are now available in CarSync! During my tenure at Turo, I have collaborated with Product managers, engineers, research leads, and executive stakeholders to bring thoughtful user-centered solutions to metrics-driven problems. Now that you know how to save any of the below templates for easy access and use, heres your list of sample text messages to customers. Dont forget about the staff meeting at [time] in [room]. Did you change your mind about wanting to [insert benefit your product or service provides]? Check out CarSync a FREE APP to upgrade your car sharing business! Click here to shop: [link]. [Action customer must take] for a chance to win. You will now be kept up to date with all things at [business name]! These templates can be used . It's a great way to showcase your personality and the unique features of your car and build trust with your renters. 2. What could we have done to keep you around? I wanted to check in to see how youre liking your new [product or service]? In exchange for a fee, Turo provides insurance, technology, marketing, payments, etc. Your welcome message should generally be succinct, friendly, and informative. You pay for your personal insurance on your car. For more information, please see our You can view the invoice here: [link], We miss you! v2 $9.99 $5.99 Packages Quantity Add to Cart Pay in 4 interest-free installments for orders over $50.00 with Learn more Get this financial spreadsheet to help you better launch your Turo car-sharing business, starting with the 1st vehicle! - all [type of product or service]! Reply 'stop' to stop, Welcome to the [business name] VIP Group! Wow, time flies! What can I do to help? So glad you're with us. How are things going with your free trial? In the meantime, please [instructions]. As your fleet grows, it gets hard to keep it in mind. Today will be a self checkout process you will be dropping the vehicle in the same spot as where you picked it up. There will be a fee for additional miles driven. Redeem here: [link]. Did you know that you can use text alerts not only to boost sales and revenue with your customers but also to help improve efficiency and communication within your own business? I am 50 years old en wil come with my daughter of 18 years. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can opt for the free trial if you just want to test it out. Heres the link to shop: [link]. Make a list of all guest questions you receive and periodically update your listing guide to address them. Probably even more so than phone calls in this day and age! You'll have a career support specialist to review your portfolio Level up your skills with our interactive courses and workshops, Awocaro - catalog page for car rental website, Awocaro - home page for car rental website, Turo Support Portal Corporate Website & Design System, Awocaro - set of screen states, notifications and modal windows, Awocaro - first screen for car rental website, Awocaro - 404 page for car rental website, Yacht Booking App UI Design | Boat Rental App UI Design. today, this week]! SEATS ARE RUNNING OUT! Guest Inquiry Message template 'Thank you for booking' message template; Booking follow-up message template; Pre-stay reminder message template; Check-in details message template; First-day message template; Check-out message template Once inside the trip page, you'll see a Message tab you can open to write a message to your host. You wont want to miss our [event name] tomorrow at [time]! Be brief, welcoming, and open it up for questions. Todays meeting will be via Zoom at [time]. Employee of the Month: Congratulations to [employee name] for [reason]. Airbnb messaging templates help streamline the communication process with guests, whether for check-in messages, check-out reminders, or post-stay follow-ups. Any questions or concerns I can help you with? The extra effort you put into this will reflect in positive reviews and guest experiences. Dribbble is the worlds leading community for creatives to share, grow, and get hired. Turo is a revolutionary online platform where willing participants can rent their cars to others in a private arrangement. If they cancel more than 24 hours before the start of the trip, the fee is $25. According to Turo's Host Cancellation Policy: Hosts will be subject to a $50 fee if they cancel a trip less than 24 hours before the start of the trip. Try a free test account today: [link]. In person, I always give the run down in a friendly way. Yes, you! Just following up on your recent purchase - Did everything go smoothly for you? Use promo code [code] to enjoy 10% off as a 'thank you' for signing up. Thousands of hosts are no longer burdened with extensive correspondence and have managed to win back their time using CarSyncs automated messages. Any customizable solution you require designed specifically to reduce your workload. Hi ( HN ), We are really looking forward to staying ( CN) and exploring the city. Please contact Turo, (415)965-4525, to get a copy of the rental contract and receive instructions on how to retrieve the vehicle. Sending text reminders can help get more people to show up. Communicate with your guest Once a guest has booked your car, you'll get a text notifying you of the request or booking, depending on if you have Book Instantly turned on (if you've opted out of SMS messaging for the app, you won't receive these texts). Register for our 8 week Product Design Career Preparation course. I hope your trip and landing to Vegas was a pleasurable one. [Period of time] only! If you are landing in terminal 3 you must take a shuttle to terminal 1 (they are free and easy to use). One way to do that is to review the guest profile and highlight anything you may have in common in your email correspondence. Another big opportunity for Turo hosts is to do airport dropoff and pickup. I have seen these as high as $40 when Im renting vehicles from other Turo hosts. Turo Financial Spreadsheet + 15 Host Tips! We noticed your free trial period is up. Its a crucial time to show off your guest communications skills. Be prepared to answer all incoming messages quickly. And to turn on the car and operate the car I have attached a link with some video tutorials. Want a better turnout to your event (whether digital or in-person)? Unless you select unlimited miles. If you take a toll road, we will get a copy of the toll in the mail. You must have a clean title to the vehicle. 3. Whether you need a simple Hello, thanks for booking with me or a detailed set of vehicle specific instructions sent to your guests, CarSync has all your bases covered! You can look at any number of sites, but TRED, where I bought my car, does an excellent job of producing short, engaging descriptions. There are two (2) main pools of insurance you need. Once they arrive I ask them how their trip was and if they enjoyed the car. Lets try to leave this car smelling good for other guests. Opt-out by replying with the word 'stop' at any time. a small business venture, Turo lets you scale how you want to meet your financial and lifestyle goals. Cookie Notice Upgrade your travel plans Choose from a totally unique selection of cars and drive the perfect one for your trip At this point, we have surpassed 50,000 automated messages sent out weekly (Wow! Here is all you need to know about Turo, including how it works and what it costs. If there was anything you highlighted in the post be sure to speak to it. Your welcome message is the automated message people receive when they sign up for your texts via "text-to-join" keyword or web sign-up form. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Here are some tutorials to help you get started: [link], Hi there! You can view your invoice using the following link, and let us know if you have any questions: [link]. Hope to see you there! Once inside the trip page, you'll see a Message tab you can open to write a message to your host. These messages never oversleep, never forget, dont care about holidays and are on the job 24/7! Hi there! Enjoy some time with your friends and family! Turo Messaging and Communication After making a booking request, Turo will send the information along to the host and will notify you of any response they may issue. 2. Reply 'available' if youre able to help! 5. Stay up to date! Due to the international reach of Turo, these requests will come at all times of the day and night. I havent done this yet, but I recently had a suggestion that if they seemed happy with the experience to ask them for a review. Keep it up! ), ANNOUNCEMENT - Policies have changed regarding [subject]. To start the form, use the Fill camp; Sign Online button or tick the preview image of the form. Truly hope your experience in las vegas is amazing. Youve scaled your fleet successfully, but what happens when messaging every single guest yourself becomes a burden? Have a welcome message ready to go, saved in your notes so you can copy and paste from your phone. The guest will feel heard and appreciate that youre going above and beyond to make them feel at ease and comfortable in their new surroundings. My car is a hybrid, which allows it to drive in the HOV Lane, so I was sure to capture that, Year, Make, Model: Example = 2017 Chevrolet Volt LT, Vehicle Identification Number (VIN): there are a few places to find this on your car, or there is an online guide. The car is not equipped with a toll pass. Be there or be square! The most common are prepaying for gas and cleaning so they can drop off the car and not worry about additional charges. These charges will be billed to my Tesla account directly and ill ask for reimbursement after trip. But how does it all work? Hope to see ya soon! Browse our search results . TURO Welcome Manual Template! Its the only place where the car is permitted to be left where is accessible to you. The. You were great to work with, I will be leaving you a 5-star review and I would be happy to loan you the car again. and our Get the latest posts delivered right to your inbox. Im also sure to tell them to please use anything you need, it is in there for you.. ), Our webinar is in 5 minutes! Ultimately, what you want to do is tell them why your car makes sense. Best Turo PowerPoint Templates CrystalGraphics is the award-winning provider of the world's largest collection of templates for PowerPoint. Enjoy a [free item or discount] just for signing up! Reply STOP to unsubscribe, Welcome to [business name]s VIP Text Club. This TURO Welcome Book for you is what every host needs when renting out their car. A typical email youll receive is this: Is your car still available? A simple response of Yes! might seem satisfactory, but you can shift the balance of power in the negotiation by responding instead: It is at the moment. Stay home and stay safe! Because nobody likes to waste time on missed emails, forgotten meetings, and inconvenient phone calls! :) We'll be updating you about SALES, DEALS & NEW PRODUCT RELEASES. Let us know if you have any questions! Show this text to claim your prize! https://carsync.io. Please update card info to continue with your [product or service] - [link], A friendly reminder that your payment is due on [date]. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Please remove all of your belongings and all trash before returning the car - including any parking permits, garage clickers, and keys on the keychain. What better way to drive customer engagement with your promotions than texting them directly on their personal phones? Our [event name] is [day] at [time] - Catered by [caterer] at [location]. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Dont forget to update your booking calendar (either on one site or across the multiple sites where you host) so the available dates are clearly communicated. Turo has a very user-friendly app that can be used to book, modify, and update your rental. We miss you! All are welcome so please INVITE other HOSTS.. Stay tuned for announcements! Click the Get form key to open the document and move to editing. Automated messaging can save you HOURS every day! Please make sure youre aware of the number of miles included for your trip. Go through the approval process Sign up here: [link], Thanks for joining our loyalty text club! View Awocaro - catalog page for car rental website, View Awocaro - home page for car rental website, View Awocaro - Personal Cabinet Messenger, View Turo Support Portal Corporate Website & Design System, View Awocaro - set of screen states, notifications and modal windows, View Awocaro - first screen for car rental website, View Awocaro - 404 page for car rental website, View Yacht Booking App UI Design | Boat Rental App UI Design. And you can try it for free. Please let me know if you have any questions. If you want to use the tesla app, send me an email and ill add you as a driver. How does that sound? Sorry, folks! To ensure you dont get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become & remain 5 star Turo All Star & POWER Host. Either to confirm, ask a question, or let you know they are running late. Formerly known as RelayRides, Turo allows car owners to make extra cash by renting out their vehicles, while providing a convenient and quick way to. Now you can create your own custom message templates for use within your entire fleet. Quantity. Hurry, dont miss it! Just know you will likely need to give them a quick reply. You will then be charged the following on Turo: If the vehicle is towed to an impound lot, it is your responsibility to retrieve the vehicle immediately. Dont tell anyone, but TODAY ONLY, well give you a [percentage] discount if you restart your account. We want you back SO BAD that were going to give you [percentage] off just for returning! Find and fix vulnerabilities Codespaces. Your [webinar or other event] starts in T minus [length of time]. With that said, I send a simple update an hour before the return: I will be at ADDRESS FOR RETURN at SPECIFIC TIME, but if you are running a little late no need to extend the rental, just let me know when you plan to arrive and Ill meet you then.. You will now be amongst the first to hear the details of our special events hosted at [business name]. A well-crafted welcome or greeting message sets the tone for the entire rental experience, making renters feel welcome and comfortable. This is easily doable with CarSyncs 100% reliable scheduled messages! Pre-Written Text Messages you need for Turo. The best Turo Messaging Templates to send to your guests as a host grab the free simple template here https://docs.google.com/document/d/1X-2_ti9o5FLsywBHr5Xhib-2YKYv2FxFibuZJA5sVWc/edit?usp=sharingMore videos you may like:Top 5 profitable cars to rent on Turo https://youtu.be/HVfIkaI-ShAHow To Start A Turo Rental Car Business https://youtu.be/L_ZUS2gDSpcCan you actually make money on Turo? 5. [Representatives name] from [business name] here. A welcome email is one of the first impressions your brand makes. Visit in-store or online: [link], CLEARANCE! Hosting is better and easier when you have the Turo app handy. Be equally transparent and straightforward when youre communicating about your total costs (ie. If you get a parking ticket, please pay the ticket right away. Please message us your ETA once youre on your way. Its not too late to restart services! Here are 8 free Airbnb message templates that will get you (and your Airbnb) 5-star reviews every time. [Percentage] off all [product or service]. Here are some examples of texts that engage in customer care. Shop here: [link], Dont miss out on our [holiday] sale this weekend! See you soon! Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: The allowed miles for your trip are listed on Turo. Responsiveness isand always will be the most effective way to confirm bookings. We noticed you havent [done step in the sales process] yet. Hello thanks for booking with me! When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. Text stop to stop, Hi there! Plus, you can easily add photos of your rental to document the state of the car at the beginning and end of your rental. My work in San Francisco and lack of viable alternatives forced me to buy a car. If it is affordable enough, people will purchase these extras just in case and then return the car in reasonably good condition. Be clear in your car guidelines so there are no misunderstandings or false expectations.
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