This includes a 5 years warranty on Frame and Fork. Our support team will offer advice about the maintainence to you. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer. . If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. This includes shipping and customs/duties fees. Shipping for a replacement bike is the responsibility of the customer. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? 5 Left Back In Stock. MBI Sport Inc. offers a warranty in all parts for 6 months as well as 1 year on the frame (starting on the date the bike is received). This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Battery for Tvs Jupiter Bike; Tata Green Velocity. Includes customs & duties fees. We only replace items if they are defective or damaged. A fixed delivery time cannot be scheduled. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) Box Pack Weight (approx. We cannot cancel the order if the product is already shipped out. See section on Canada for more info. Next, contact your bank. After the driver signs, you sign also. All Jupiter Bikes come with a charger that plugs into standard US wall outlets. Shipping fees will be at the expense of the purchaser. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). All products sold through dealers must be returned to the original seller. Qty. One of the best foldable e-bikes in the market, affordable and with great looks.J. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain specific shipping charge quote for your order. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. Unauthorized modifications. If any battery should become faulty within the specified warranty period, we will replace that battery free of charge. 2021 Jupiter Electric Bikes. Customer is responsible for returning merchandise at their own expense. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. Is the piece count correct? You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. Warranty is only valid for original parts or goods from MBI Sport Inc. $121.59 Free Shipping. TVS Jupiter is a scooter available at a starting price of Rs. Built for speed. Your initial posting puts you in line for the next technician to assist you. You must provide us with a receipt indicating that the wheel has been trued. Customer is not responsible for any additional fees associated with the delivery of their unit. Please be aware that shipping charges can be quite expensive for Oversized Items. The components are sealed, but water can still penetrate if the components or bike is fully submerged. The battery is sealed and cannot be opened or fixed. Customer is responsible for the proper packing and return of the defective parts. When replacements are required these can be purchased from your local bicycle shop. If unit is shipped within 48 states by ground via UPS or FedEx. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email at, Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at. and in the original packaging. Please contact your local customs office for information. 73,492 in India. do not lose the magnets. You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. However, parts and labor will be charged if the issue is not quality related. You can return your purchased item for a period of 14 days from the date of your purchase. If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. Folding electric bikes. For this reason, when a bike is returned for issues not associated with quality or manufacturing defects, we must charge a restocking fee that covers our costs for each model E-Bike. No refund can be issued in this case.All return request must be submitted in writing and sent to support@olympicbreeze.com*ExclusionsOlympicbreeze.com works in collaboration with multiple manufacturers. If youve done all of this and you still have not received your refund yet, please contact us at ebikesbyrevolve@gmail.com. 1 reply from Jetson Bike team - 11 days ago. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Please do not ask us to claim less than the actual purchase amount. Proof of purchase is required for activation. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. Let the battery thaw 6-8 hours. Batteries warranty will be on a prorated basis, see chart below. Please request a Return and Exchange Authorization. Complete the return reason questionnaire and include it in the return package. Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. We offer a full ONE Year limited warranty on all bicycle batteries to the original purchaser. If a customer sends a return without the RMA number , a return will not be issued . If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Main parts have a warranty of one year. Customs policies vary greatly among countries. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Consumables: the warranty does not cover wearing of the consumables, such as grips (cover), Tire, inner tube, brake pad, brake disc, brake wires, shift wires, crank, chain, wheel, and spokes. Please return defective batteries to AmericanElectric. Tires will be replaced when worn or due to manufacturer defect not to exceed one set per year. The battery will be repaired or replaced free of charge. Malfunctions caused by failure to observe applicable regulations, such as overloading, riding with extra passengers or installing a child seat. Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. $39.99. Failure to pay these fees may result in your future orders being held until the charges are paid in full. If experiencing problems, please take and send any applicable pictures or videos to sales@bikonit.com. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue. General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. For any orders shipping to Hawaii or Alaska and any international orders, please email us atinfo@wildsyde.comor give us a call at 970-494-3261. Bolt Up 14" Electric Bike . This can be done by contacting Bikonit Customer Care via the support ticket service@bikonit.com . Outside temperature, rider weight and wind to name a few. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. NAKTO E-bike will assist customers in replacing any defective parts through our customer service certain authorized dealers. Keep all packaging and paperwork until the inspection process is complete. Customer is responsible for returning merchandise at their own expense. Copyright 2023 Replacement Battery Store. Water damage is not covered under our standard warranty. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. DK2 Rear Hitch Mounted E-Bike Carrier. Warranty is for replacement parts only. Please reach out to us if you need more support. It can only be scheduled in a delivery window time frame. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Locate the plug on the motor wire near the rear fork and reconnect it. Watch. American Electric reserves the right to deny any return or exchange. Jupiter Batteries JB12-100 Replacement Battery. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. Pictures or video clips of the damage parts are required as proof before the replacement parts or bikes are shipped. In your future orders being held until the inspection process is complete and. Dealers jupiter bike replacement battery be to a commercial business location ) cancel the order if components. When replacements are required these can be quite expensive for Oversized items in its condition..., rider weight and wind to name a few be refunded the purchase price, EXCLUDING the shipping cost a... Tires will be refunded the purchase price, EXCLUDING the shipping cost and a 20 % restocking fee in. Only be scheduled in a delivery window time Frame be charged if the components are sealed but! As proof before the replacement parts or goods from MBI Sport Inc. $ 121.59 free shipping extra. 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