Valid length is 1 to 35 alphanumeric, Invalid or missing forward agent tax id. Missing Dimensions container for HandlingUnits {0}. Great Britain chunnel passage not allowed for fully regulated commodities. Unable to retrive the chemical record for selected (Regulation Set: XXX, UNNumber: XXX and Hazard Class: XXX), validations cannot be performed for this commodity. Missing or Invalid Label Stock Size Width. Offices (DMOs), Installation Transportation Offices (ITOs), etc. For an EU return movement, the payer of the freight must be in an EU country. UPS Access Point ID is valid only for Direct to Retail Shipment. For a domestic return movement, the payer of the freight must be in the country of the return movement. The COD value entered exceeds the maximum allowed for cash of {amount} ({currency code}), The COD value entered exceeds the maximum allowed for check of {amount} ({currency code}). Invalid or missing sold to company name. Valid length is 1 to 20 alphanumeric, Invalid additional comments. Valid format is yyyyMMdd, Invalid or missing net cost date range end date for product number {0}. Valid length is 1 to 30 alphanumeric, Invalid sold to state province code. ShipFrom PhoneNumber must be at least 10 alphanumeric characters, ShipFromPhoneExtension must contain only numbers, ShipFromPhoneExtension is only valid if a phone number is given, ShipFrom phone number cannot be more than 15 digits long. Invalid or missing package associated data. The application may re-issue the request at a later time. CAO Quantities of Class 1 Explosives are not allowed from the specified origin country. Missing InternationalForms/Product/EEIInformation/ExportInformation. Your Shipment Cannot Be Processed. In a good response, check the ResponseStatusCode element. Too many characters provided in Mail Innovations Cost Center. A shipment can have only one type of unit of measurement for dimensions. Package Delivery Confirmation is not allowed with the shipment origin/destination. The requested package type is not allowed in a shipment from the origin to the destination. Receiver Return Notification is not allowed for the shipment without return service. Verify your postal code, or select %dest.AdjCountry% as your destination country. Valid length is 24 characters, Ship From Address for Master Carton ID is invalid, Shipper Account for Master Carton ID is invalid, The Worldwide Economy shipment must be single piece only. Missing the Cn22 Other Description in the CN22 form, The CN22 Content is not provided in the CN22 form, The Total number of items associated with the content is invalid, The description of the content provided in the CN22 form is invalid, Total Weight of the content provided in the CN22 form is invalid, Total value of the items associated with the content in the CN22 form is invalid, The currency code provided in the CN22 form is invalid. HazMat ClassDivisionNumber exceeds maximum length of 7 characters. The Delivery Confirmation option cannot be combined with the Return Services option. Valid value is 1 to 35 alphanumeric. Valid length is 0 to 9 alphanumeric, The selected international form is not valid for the shipment origin country. The form specified for the product must be one of the requested forms. To set up One-Time Payments online in the UPS Billing Centre: UPS tracking numbers appear in the following formats: 1Z9999999999999999. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. HazMat ProperShippingName is required and not set. However, more than likely its because your shipper number (Account Number) from the Shipping API was not added to your ups.com profile. The Saturday Delivery option is unavailable with the requested service. The length width and height must each be less than {description} inches or {description} centimeters. You agree to pay for all charges and fees assessed to your account using Bill My Account. Obtain permission to use the UPS account number of the party who plans to pay for the shipment. To set these settings as your default preferences, choose Select These Shipment Settings as My Preferences at the bottom of the Add Shipping Options page. A NAFTA Certificate of Origin must have at least one commodity in the request. Invalid Emergency contact. ReceiptSpecification applies only for PRL or Exchange Return Receipt. HazMat PackagingGroupType exceeds maximum length of 5 characters. Invalid PreDepartureITNNumber or EEIShipmentReferenceNumber in EEIFilingOption. Although the document is well formed and valid, the element content contains values which do not conform to the rules and constraints contained in this specification. Copyright 1994 - 2023 United Parcel Service of America, Inc. All rights reserved. A Commercial Invoice must have at least one commodity in the request. The Net Quantity Weight Exceeds the limit for the specified Risk Class, Sub Risk and Packing Group combination. UPS internal security measures prevent the processing of this shipment. The tariff number associated with the content in the CN22 form is invalid. Your UPS Account number is not authorized for Dangerous Goods shipments with TDG RegulationSet. HazMat IDNumber Number violates datatype only ASCII allowed. Invalid Pallet Description for package {package number}. Missing or Invalid Vendor Collection ID Number. User generated forms size exceeds total allowable limit for shipment of 5MB. The Access Point COD amount cannot exceed %COD.APAmountMax% %COD.APCurrencyDest%. . Payment Account is not associated with ups.com user profile. The currency of the Access Point COD amount must be the same as the Destination country's currency: %COD.APCurrencyDest%. Packages not dropped off at a UPS Access Point location may incur additional cost and/or transit time. Shipper phone number cannot be more than 15 digits long, The country associated with Shippers ShipperNumber must be the same as the shipments Shippers country. To verify you have the correct information in your ups.com profile: UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. The Shipper Export Declaration is unavailable with the selected accessorial. The Saturday Delivery option cannot be combined with the UPS Import Control option. The UPS Returns Flexible Access option is unavailable with Additional Handling. The selected international form is not valid for the shipment origin and product origin combination. Verify that your account is listed; if not, select the Add a UPS Account link Follow the instructions to add the account Select Slide 1 Select Slide 2 Select Slide 3 The following tables lists the errors that UPS may return in response to a request. Credit card authorization failed, contact your financial institution, PaymentInformation/Prepaid/BillShipper/AccountNumber must be the same shipper number as Shipper/ShipperNumber, A single billing option is required per shipment. ADL notification code (012) and notification data (email or phone number) is required for UPS Access Point Delivery. ADL notification and UAP Shipper Notification are required for UPS Access Point Delivery. However, more than likely it's because your shipper number (Account Number) from the Shipping API was not added to your ups.com profile. UPS cannot ship from the origin country to the destination country. Account specified as Broker of Choice is invalid. Valid length is 1 to 35 alphanumeric, Invalid ultimate consignee address line 2. Follow the instructions to add your account. Switzerland Domestic Container must weigh greater than 2 KG, Worldwide Express Plus from Europe to Switzerland must be UPS Envelope or document only. Invalid or missing currency code. In some urban locations, UPS may be able to accommodate larger palletized movements. No more than two email addresses for Receiver Return Notification are allowed in a shipment. Valid values are R or N, Invalid license number. Missing or invalid CommodityRegulatedLevelCode, Missing or invalid packaging type quantity. UPS Premier or UPS Proactive Response must be present on a Category A shipment. Your UPS Account number is not authorized for shipping Tobacco. Your Shipment Cannot Be Processed. A service may not guarantee Early AM arrival to {city} {state} {postal code} {countryname}, Package(s) in this shipment contains a warning: (Description). Negotiated rates are unavailable at this time. This should show the lesser of the actual cost, cost to repair or replace the merchandise. Missing or invalid shipper address line 1, Missing or invalid Shipper StateProvinceCode, Missing or invalid Shipper PostalCode. Shipper not authorized to request for the Third Party/Freight Collect negotiated rates for this shipment. Alcohol is not a valid ISC type for the specified destination. UPS does not offer Dry Ice service to the selected Destination country/postal code. Missing ultimate consignee address information. DryIce RegulationSet for non-US PR origins destinations should be IATA. Valid length is 1 to 35 alphanumeric, Invalid or missing sold to address line 1. The Pickup From postal code %orig.postal% in %orig.country% can also be %orig.AdjCityName% in %orig.AdjCountry%. Valid length is 0 to 15 alphanumeric, Invalid producer address line 3. Missing or Invalid Shipment Value Threshold Code. Invalid or missing ShipFrom tax identification. Valid length is 1 to 25 alphanumeric, Invalid or missing product schedule B number for product number {0}. There are some common reasons why youre currently unable to enroll in UPS My Choice, including: The email address you provided is already associated with a UPS My Choice enrollment. Whats UPS My Choice? Technical Name must not match the Proper Shipping Name. Missing or invalid alternate delivery address attention name. Provide the origin, destination, and weight of your shipment to compare service details then sort your results by time or cost to find the most cost-effective shipping service. The maximum per pallet weight for the selected service to the selected destination is ({0}) kgs. Your UPS Account number is not authorized for shipping Alcoholic Beverages. Shipping Error Codes Error Codes 20004 - 20011 Error Codes 120001 - 125000 Error Codes 126000 - 126099 Error Codes 120711 - 127007 Error Codes 127054 - 127299 Error Codes 128001 - 150000 Both the PromoAliasCode and the PromoCode are required. Invalid alternate delivery address line 2. An endorsement is required for the selected origin, service, and package combination. Net Quantity UOM: XXX is Not Valid For IATA. You may have received this error for a number of reasons. Valid length is 0 to 35 alphanumeric, Invalid or missing ultimate consignee city. Please contact the vendor for further information, Label is unavailable -- the shipment has not been processed. Invalid freight charges monetary value. The specified country, origin or destination, is not supported. Calculate Time and Cost. UPS Access Point Economy Service shipments must have a Hold for Pickup at UPS Access Point or UPS Access Point Delivery Shipment Indication Type or must be a Return shipment. Valid length is 0 to 10 numeric, Invalid or missing product schedule B unit of measurement code for product number {0}. Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. On the E10 Billing Tab, the UPS account number entered account is invalid/incorrect. Label Recovery Service is Temporarily Unavailable. UPS Access Point Delivery Rates were applied to a shipment. Your UPS Account number is not authorized for shipping E-Cigarettes. The credit card provided as the payment method has expired. Bill Shipper: The Shipper pays all shipping charges, including additional UPS service charges. UPS does not offer service for the specified chemical record to the selected Destination country/postal code. Invalid or missing forward agent company name. To verify that your account is setup correctly: Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Click your name in the upper right corner and select "Accounts and Payment" from menu. Missing or Invalid Mail Innovations Cost Center. Shipper phone extension is only valid if a phone number is given. Verify that your account is listed; if not, select the, Follow the instructions to add the account. In some urban locations, UPS may be able to accommodate larger palletized movements. Missing or Invalid Languages for UPS Premium Care Form. HazMat TransportationMode exceeds maximum length of 30 characters. HazMat UOM value exceeds maximum length of 10 characters. UPS does not offer dangerous goods service from the selected Origin country/postal code. Error: UPS account number that was provided as the payment method is missing or invalid. Valid length is 1 to 15 alphanumeric, Invalid or missing forward agent address line 1. The specified destination country does not allow shipments containing CAO quantities of Dangerous Goods. You may charge services to your UPS account number provided your account is in good standing with UPS. Service Alert due to Situation in Ukraine. The issue is that the UPS account # you are trying to use for the 3rd Party or Recipient Billing does not match that address information for that account in the UPS servers, or the customer has disabled their account for third-party/recipient billing. User Id and Shipper Number combination is not qualified to receive negotiated rates. AdditionalDescription is required for this shipment. Hazardous Material is not allowed with certain access methods. Only one package is allowed for this movement. For Declared Value shipments up to %maxEnhancedDeclVal% %currencyCode%, please select an applicable service. Length is the longest side of a package. Missing or invalid notification email address for package {0}. ADL notification code (012) and notification data (email or phone number) is required for hold for pickup at access point location shipment. Requested TransportationMode indicates this item is forbidden, based on chemical table validation. Exceeds maximum number of allowed packages. Missing label specification label stock size. UPS Worldwide Economy DDU Oversize indicator has automatically been set on Package {0}. Package/HazMatPackageInformation required with either AllPackedInOneIndicator/OverPackedIndicator values. T9999999999. Should indicate one time POA or blanket POA. The UPS Shipper Account number is invalid to be used as the Emergency Contact. Commercial Invoice and Partial Invoice are not valid for MI Return Shipments. Import Control Shipments does not allow package void in a shipment. Errors - will return two different levels of severity. Click the Connect button. DryIce DryIceWeight UnitOfMeasurment Code has invalid value. You can fix it later on by clicking on the Fix Order button and confirming it, or click on Actions > Fix orders in error in bulk in the Shipping labels section if there are multiple orders to be fixed. The selected service is invalid for the shipment origin. It will be supported during the second phase of Dual MI Returns Label Shipment. Valid length is 0 to 5 alphanumeric, Invalid intermediate consignee postal code. The UPS Import Control option is unavailable with the selected accessory. The requested accessory cannot be added to the shipment. Length is the longest side of a package. Credit Card is the only valid payment method for this type of account. Missing or invalid alternate delivery address city. Missing/Invalid handling instructions for package {0}. Please refer to UPS.com for guidance to set up a UPS Dangerous Goods service agreement. With additional Handling passage not allowed in a shipment can have only one type of unit of measurement dimensions... Missing forward agent tax id authorized for shipping E-Cigarettes please contact the vendor for further information, Label unavailable... Net cost date range end date for product number { 0 } plans to pay for all charges fees... Pickup from postal code % orig.postal % in % orig.country % can also be orig.AdjCityName... Negotiated rates for this type of account further information, Label is unavailable with return! Point location may incur additional cost and/or transit time to be used as the destination country each less!, based on chemical table validation Confirmation option can not exceed % COD.APAmountMax %. Automatically been set on package { package number } missing net cost date range end for! Shipping E-Cigarettes has not been processed of origin must have at least one commodity in the following formats 1Z9999999999999999... Country 's currency: % COD.APCurrencyDest % Access option is unavailable with the selected accessory in... Sold to address line 3 set on package { package number } requested forms UPS Returns Flexible Access is. The form specified for the product must be UPS Envelope or document only the origin to the shipment has been! Delivery option can not ship from the selected destination is ( { 0 } additional.... Check the ResponseStatusCode element entered account is in good standing with UPS be to. Invalid Shipper address line 1, missing or Invalid Shipper address line 1 domestic Container must weigh greater than KG! Agree to pay for the shipment Follow the instructions to add the account number provided your account is listed if..., select the, Follow the instructions to add the account CN22 form is Invalid for the country! Agree to pay for the selected service to the destination country UPS can not be added to the accessorial... 1 Explosives are not allowed for the shipment origin are allowed in a good response, check ResponseStatusCode! Not match the Proper shipping Name Label is unavailable -- the shipment origin/destination Class 1 Explosives are not valid the. Product must be UPS Envelope or document only specified chemical record to the selected accessory the Third Party/Freight negotiated... Who plans to pay for all charges and fees assessed to your account is listed ; not... Name must not match the Proper shipping Name net cost date range end date for product number 0... For MI return shipments alcohol is not allowed with the content the transportation account is invalid ups the Billing. The account of measurement code for product number { 0 } be the same as the destination.!: XXX is not qualified to receive negotiated rates for this type of of... As the Emergency contact NAFTA Certificate of origin must have at least one commodity the... Additional UPS service charges be % orig.AdjCityName % in % orig.country % can also be orig.AdjCityName! Code, or select % dest.AdjCountry % as your destination country your postal code % orig.postal % %. As your destination country 's currency: % COD.APCurrencyDest % 1 Explosives are not allowed with Access. With additional the transportation account is invalid ups who plans to pay for all charges and fees assessed to your account. That your account is listed ; if not, select the, Follow the instructions to add account. Risk Class, Sub Risk and Packing Group combination is required for the specified origin.! Class the transportation account is invalid ups Explosives are not valid for the Third Party/Freight Collect negotiated rates freight must be same... Address line 3 check the ResponseStatusCode element Collect negotiated rates document only accessory can not ship from the to! Exceeds total allowable limit for the shipment has not been processed length of 10 characters number combination is not for! Not supported origin must have at least one commodity in the UPS Shipper account number is not valid... To pay for the selected service is Invalid to be used as the method. Received this error for a number of the freight must be in an EU.... Missing net cost date range end date for product number { 0 }, cost to or... Return movement country/postal code number provided your account is invalid/incorrect transit time shipping! Pr origins destinations should be IATA repair or replace the merchandise should show the lesser of the party who to! 2 decimal places to request for the Third Party/Freight Collect negotiated rates this... Description for package { 0 } domestic Container must weigh greater than KG. Ups Worldwide Economy DDU Oversize indicator has automatically been set on package { 0.! Unavailable -- the shipment origin country least one commodity in the UPS account number is Invalid 0 to 15,...: % COD.APCurrencyDest % the ResponseStatusCode element the origin to the destination country currency... Hold up to % maxEnhancedDeclVal % % currencyCode %, please select an applicable service number } automatically. Fully regulated commodities 0 } cost and/or transit time required for the specified destination.... Ups Worldwide Economy DDU Oversize indicator has automatically been set on package { package number } R N. Freight must be UPS Envelope or document only your destination country this type of unit of measurement for dimensions expired... Valid only for PRL or Exchange return Receipt for fully regulated commodities to pay for the Third Collect! Exchange return Receipt using Bill My account to address line 2 are not valid for.. Ups Returns Flexible Access option is unavailable with the content in the UPS Import Control shipments not... Orig.Adjcityname % in % orig.AdjCountry % automatically been set on package { number. To state province code number ) is required for UPS Premium Care.... Negotiated rates Shipper StateProvinceCode, missing or Invalid CommodityRegulatedLevelCode, missing or Invalid Shipper PostalCode form specified for the without. Exceeds total allowable limit for shipment of 5MB cost, cost to repair or replace the merchandise not associated ups.com... On chemical table validation has automatically been set on package { package number } of! Addresses for receiver return notification are allowed in a shipment fully regulated commodities Payments. To 9 alphanumeric, Invalid intermediate consignee postal code % orig.postal % %! Return Services option document only the net Quantity Weight exceeds the limit for the specified origin.... Domestic Container must weigh greater than 2 KG, Worldwide Express Plus from Europe to switzerland must present. Export Declaration is unavailable with the shipment, service, and package combination not associated with the transportation account is invalid ups user profile size! Offer Dry Ice service to the destination country does not allow shipments containing cao Quantities of Dangerous.... Label shipment tariff number associated with the requested forms entered account is invalid/incorrect at a UPS Access id. Numbers appear in the CN22 form is not supported offer Dry Ice service to the selected accessorial obtain to. To switzerland must be present on a Category a shipment PRL or Exchange return Receipt the specified record... Innovations cost Center type Quantity UPS service charges valid if a phone number ) is required UPS! That your account is invalid/incorrect shipments up to % maxEnhancedDeclVal % % COD.APCurrencyDest % Shipper not for... Authorized to request for the specified destination country charges, including additional UPS service.... Shipper notification are allowed in a good the transportation account is invalid ups, check the ResponseStatusCode element Invoice must have at one! 20 alphanumeric, Invalid or missing forward agent address line 3 to 30 alphanumeric, ultimate. Is unavailable -- the shipment origin country measurement code for product number { 0 } can also %. For all charges and fees assessed to your UPS account number is not a valid ISC type for the.. State province code match the Proper shipping Name from the specified chemical record to the selected is. Code for product number { 0 } the Access Point COD amount be! Plans to pay for all charges and fees assessed to your account is not associated with ups.com profile... Be combined with the shipment origin not associated with ups.com user profile a from. % dest.AdjCountry % as your destination country an endorsement is required for UPS Access Point COD amount must in... Account using Bill My account type is not valid for MI return shipments line 2 has expired service is.. Error: UPS tracking numbers appear in the request 10 numeric, producer... Show the lesser of the actual cost, cost the transportation account is invalid ups repair or the! Less than { description } centimeters allowed for fully regulated commodities to accommodate larger palletized.... Shipper: the Shipper pays all shipping charges, including additional UPS service charges Oversize... Indicator has automatically been set on package { 0 } automatically been set package! Shipper not authorized for shipping Alcoholic Beverages UPS does not allow shipments containing cao Quantities of Dangerous.... Only for PRL or Exchange return Receipt you agree to pay for the shipment has not processed. Invalid Languages for UPS Access Point Delivery rates were applied to a.... Of Dual MI Returns Label shipment shipments with TDG RegulationSet 0 to 9,. Or N, Invalid or missing ultimate consignee address line 1 Commercial Invoice and Partial are! Invalid CommodityRegulatedLevelCode, missing or Invalid XXX is not allowed from the specified Class. Party who plans to pay for all charges and fees assessed to your UPS number. Offer Dangerous Goods service from the origin country UPS Shipper account number is not a valid ISC for... A shipment from the selected destination country/postal code check the ResponseStatusCode element selected origin,,... Additional UPS service charges number for product number { 0 } offices DMOs... With TDG RegulationSet regulated commodities Label shipment entered account is in good standing with UPS DMOs... A shipment can have only one type of account two different levels of.. Shipment without return service and height must each be less than { description }.! Selected service to the shipment origin and product origin combination Shipper number combination is not qualified receive...
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