The hot boiling water was coming out from the cold water faucet. Hasta la prxima!Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. We had access to all 3 resorts and used the facilities and restaurants across them all. Our sincerest thanks. This resort is ABSOLUTELY not a LUXURY resort and Im not sure who and why writes amazing reviews about this place. However it doesnt really seem feasible to swim in the ocean - we didnt see anyone in ocean and there is SO much seaweed and it makes an otherwise aqua sea look brown. The kids missed her being part of the entertainment team but I can see how shell be amazing at her new job! Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. Here, youre literally swimming in luxury. The More The Merrier Group Benefits: Plus customize your experience with a variety of entertainment choices and bridal options at full-service Awe Spa. WebMoon Palace The Grand Cancun. Friendly staff. WebWe can help cover the cost for cakes, floral arrangement, and dcor. Review of Moon Palace The Grand - Cancun. All Rights Reserved. We called guest service twice, and were told that the issue was addressed, however IT WAST. The Boathouse Business Centre, Harbour Square, Nene Parade, Wisbech, Cambs, PE13 3BH. The beach (sand area only) is much better at the Grand than at sunrise. WebThe Grand at Moon Palace Cancun Wedding Date Availability The Grand at Moon Palace Cancun Resort Information Room price range: $250 $300 Property size: Large adults-only / family friendly: Resort aesthetic: lgbtq friendly: no Activity level: High Room occupancy: 4 Weddings Per Day: 4 Distance to airport: 15 minutes Your password has been reset successfully, please verify your email. Semi-private setting for you and your guests that can be customized with your colors and theme. The Moon Palace Golf & Spa Resort offers several honeymoon and wedding packages. Customized seating and set-up for you and all your guests. This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. Spa in Grand the service could be better. Id had a few questions and concerns initially and connected with both Carlos and Cesar Fallardi. My kids loved her. Thank you for your preference, for letting us be your home in Mexico during some days and also for taking the time to share with us your extraordinary comments.The thoughtful gestures of our team members as you said, are a big part of the magic of The Grand at Moon Palace, we are glad to see that you enjoyed it. Welcome to your family headquarters. They had a blast and we definitely closed the playroom down at 10 many nights. The longer the guestlist, the more the credit you have to customize your destination wedding. The Grand at Moon Palace Cancun is located about7 milesfrom the CUN airport. During the whole week, there were four broken ellipticals that were not fixed during our stay.5. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Mehndi: Loto Mehndi The Presidential Suites series is the hilt of extravagance and elegance. Check out our photos and Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. I would like to thank Rosaura for taking care of your needs along with her extraordinary team! Indian Wedding Package - 2017 PRICE: $950 USD, Late check out until 6:00pm (upon request, subject to availability), Chocolate colored ceremony structure with ivory spun fabric and floral appliqu, Chocolate colored ceremony podium with two floral spheres as table dcor, Silver branches for front of chocolate colored structure, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremonies, One dinner reservation for up to 30 guests. We had some passing showers one evening during an outdoor event but they didnt last long. Pools- A LOT OF TINY pools with no privacy. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. Natural beauty, the warm breeze, and white sands as your beach wedding backdrop! Couples can customize their dream wedding design using Palace Resorts vast selection of decor options. Went back last week sat down and with a double take Gustavo came over and asked if the rest of my friends were coming we were just 4 for lunch last time we were 10. The weather was perfect (temp ~high 70s/low 80s). The Wedding Travel Company is a retail agent of Travelbugz limited registered in England and Wales with registered number 04714191. Earn $20 USD in Wedding Credit per room per night for these essentials and more. This price is based on the lowest nightly price found in the last 24 hours for stays in Minimum stay 4 nights. Picture-perfect sunsets. We loved the beach bar at the Grand and the service here from the bar staff and waitresses was amazing. Families can jump into the fun action with the kids and teens club, and try their skills on the FlowRider Wave Machine. Subdued, pearlized neutrals and plush benches and stools work together with elegant gold pedestals adorned with fresh floral arrangements. Message this venue now to check their availability and receive more information. Rates subject to change at any time. Big thanks to Sergio too for sorting out my massage and resolving an issue we had at Habibi. 7. 5-star beachfront property near Moon Palace Golf Club. Its packed full of excitement and entertainment. Despite staying in the Grand, we couldnt keep our children away from their favourite playrooms in Nizuc and Sunrise. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. Sabrina and Monica were our team of wedding planners and they were excellent! WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The Grand is everything you hope itll be and More! Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. Cancun has a huge choice of wedding locations suitable for an array of age groups. You will be directed to the Honeymoon Desk for the proper arrangements. A Cancun wedding is ideal for those seeking a year round destination. Choose one of our all-inclusive wedding packages and surround yourself with elegance to the hilt. In our Path To I Do platform, you will be able to: Explore available Destinations and Resorts I really enjoyed my stay and time at the pool. Semi-private setting for you and your guests with customized seating and set-up. Gym- Gym in Grand in beautiful, however there were young children allowed to use the treadmills and elliptical. The resort is HUGE. The design is sleek and rich, and the expansive quarters lavishly accommodate up to 6 guests, including children and infants. They were great! The Grand has massively improved since we visited when it first opened. The buffet in Nizuc is still our favourite buffet restaurant with amazing food and great service from Efren and others, not forgetting Elsy who is a pleasure to talk to and makes the best omelettes and Mickey Mouse pancakes. Our guests loved the resort property! Theres a Zen calm that will come over you while soaking in a view of The Grands serene emerald garden from your private garden. We really liked that we werent so dependent on the grand buffet (large main buffet) it was very crowded. The longer the guestlist, the more the credit you have to customize your destination wedding. The pools are heated and delightful. Palace Resorts Weddings All Rights Reserved. Caribbean Beach Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. Get ready for elegant ceremony and reception venues, over-the-top accommodations, stunning dcor throughout, more restaurant choices than days in a vacation, unlimited premium beverages and more. In Asian restaurant the table next to use was asking us for a soy sauce because their waiter took very long time to come to them. Resort Credit cannot be used toward the purchase of honeymoon packages. Its not the hotels fault and we completely knew this when booking. The longer the guestlist, the more the credit you have to customize your destination wedding. Perfect for the non-stop partiers and thrill-seekers. HERE COME THE SAVINGS Promotion Every room includes wifi and a double whirlpool tub. Do you have any special requests?). Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. Your wedding will truly be unforgettable, with the luscious crystal Cancun waters as your backdrop. However, the Grand section has more choices when it comes dining an activity options. Indulge your cravings with our wide range of culinary delicacies that exhale a symphony of flavors from all around the world. This was noticed in pretty much every restaurant.3. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. , Mexico. The Grand at Moon Palace is actually just a different section, on the same property, as the Moon Palace. Only on our fourth day we found the Los Tacos pool that is bigger and much more private with really great tacos. Embrace each day in paradise with the ones you love the most, as moments like these are meant to be treasured for a lifetime. BUT FIRST: WHAT, AND WHERE, IS THE GRAND AT MOON PALACE CANCUN? He also customized the ceremony to keep it within our 45 minute time limit. Package includes: Wedding ceremony location We are greeted with welcome home affection came you imagine!!! We had some passing showers one evening during an outdoor event but they didnt last long. Each has a swim up bar and most have a restaurant. Palace Resorts offer great benefits for your wedding party. For the lucky wedding couple, enjoy a complementary room and upgrade! Sun, 19 Mar. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. ).Daytime activities around the pools were great - theres something for everyone. However there are golf carts and shuttles available all the time to take you wherever you need. The longer the guestlist, the more the credit you have to customize your destination wedding. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Their full-service planning services are 100% FREE! We are big beach people and we would still come back here. For instance, rates for the Superior Deluxe Garden View Suite start at $360 per person, per night based on double occupancy. Had started to rain during lunch Gustavo the Manager went out of his way and dragged the Pool Umbrellas about 40 ft to where we were sitting , I was amazed!!! This sweeping resort also features an impressive indoor bowling alley and a world-class spa to unwind after a long day. The resort will host no more than4 weddings per day, Monday thru Saturday. The Grand Moon Palace Cancun weddings can be held any time between 11am 6pm, and no weddings will be held at the same time or same venue. We offer exclusive, personalized service from professional, responsive destination wedding and group vacation experts. I understand youre busy, but I dont need to know about it and I definitely shouldnt feel it in a LUXURY RESORT. Lavender Luxe Wedding Package - 2017 PRICE: $3,900 USD. Big thanks to Yanet, Gio and Marion and everyone else at Sunrise Playroom (sorry if Ive forgotten anybody! Resorts compensate us for bookings, and we invest in a better experience for our customers. Review tags are currently only available for English language reviews. Select one of our resorts as your venue, and your stay is free. We had great service from Linda in Sunrise Lobby, who was bringing the next drink before youd even asked for it and was brilliant with our little girl! Hair/Makeup: Awe Spa Salon services Arrived at the Grand and was greeted by my Concierge Alejandra with all reservations as requested taken care of, we were 8 family &friends. Earn $20 USD per room, per night, for every room you and your party book! Araceli and Rosaura went above and beyond helping us with our room requests and making sure everything was perfect even before we got there. Review collected in partnership with this hotel. All rooms will allow a maximum of 1 infant (ages 0-3) to stay in the same room with 4 guests. The longer the guestlist, the more the credit you have to customize your destination wedding. The Baked Ham is amazing!! (I just wish I was better at remembering names! *An additional fee applies to all civil ceremonies. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! Package cost is based on 2 adults staying in a Superior Deluxe Ocean View room for 7 nightsduring low season. At all other times 1 free room for every 10 rooms-11th room is free. These resorts offer engaging activities every day, such as live musical performances, cooking classes, on-site waterparks, and nighttime entertainment. Wood wedding arch featuring ivory sheer fabric backdrop with silk floral appliqus and silver branches, Matching wood ceremony table with two silk floral spheres as table dcor, 1 semi-private dinner reservation for up to 30 guests with standard dcor. Were picked up at dropped off at the golf course and signed in by Carla always greeting you, making you feel shes happy to see you again. Customize every detail with countless options that make your wedding uniquely you. Carlos Canedo - what can I say, you made our vacation spectacular - you are a true asset to palace resorts and we loved meeting you and thank you for going above and beyond to help us make our vacation absolutely perfect. She was so incredibly warm. The beach party one evening was also really great - it would be good to have more of these or at least have the beach bar open in the evenings.We really enjoyed the dinner shows out on the terrace. This package is not combinable with the Essentials Group Promotion. They have worked with nearly 25,000 couples and half a million guests to make dream celebrations come to life in some of the most exotic locations around the world. What are you most stressed about for your wedding day? Upon check in, please present your marriage certificate. We had just over 100 guests. VIEW RATES. Luis at the pool bar there took great care of us as well. Select one of our resorts as your venue, and your stay is free. He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! Dear Kerry K,Thank you so much for your extraordinary comments and for taking the time to share with us your thoughts and views regarding the Resort. Everyone wins! I was blown away by how overly accommodating everyone was to our young family. There were a lot of employees that were just chitchatting with each other. Best Vacation! WebEarn free room credits to be used towards your wedding! It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. Sabrina and Monica were our team of wedding planners and they were excellent! You theoretically could have the time of your life without leaving the suite. Teresa who also works there was so much fun. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. Get instant wedding date availability Audio-Visual: Moon Palace AV team Definitely, I will be sharing this with Abigail, Luis, Teresa, Ana and Mr. Canedo, they are true gems! Mehndi: Loto Mehndi This isnt a traditional kids club with organized camp like activities but you could leave children there if you wanted, we didnt. Wedding package cost is applicable to 2022 & 2023 bookings. more. We had to figure out our own system how not to burn ourselves. Our all-inclusive wedding packages help make planning a breeze, not to mention our resort is one of best destination wedding locations in the Caribbean. Hotel/Resort, Ocean/Waterfront View, Beach, Ballrooms, Outdoor, Chetumal Km 340 Riviera MayaCancun, ROO 77500. I want to say a very special thank you to Carlos Canedo. Personalization and individuality are key! Customized seating and set-up for you and all your guests. The weather was perfect (temp ~high 70s/low 80s). Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. We had just over 100 guests. Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. Additional restrictions and fees may apply. WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. Complimentary Wedding Package - 2017 PRICE: FREE!**. The resort does not have one central pool like most resorts. Jump into the fun action with the essentials Group Promotion & 2023..!!!!!!!!!!!!!!. Showers one evening during an outdoor event but they didnt last long swim bar. View suite start at $ 360 per person, per night, for every room you and guests. Forgotten anybody bar staff and waitresses was amazing sleek and rich, and your stay is free upon in... Services done at Awe Spa they all had positive feedback on their experiences however it WAST both areas! Personalized service from professional, responsive destination wedding golf and had services done at Awe they..., Monday thru Saturday Fallardi Operations Director the Grand than at Sunrise the Superior Deluxe garden suite. Of us as well personalized service from professional, responsive destination wedding private with great! Teens club, and the service here from the cold water faucet guests also played golf had! Temp ~high 70s/low 80s ), we couldnt keep our children away their... Shouldnt feel it in a better experience for our customers how not to burn ourselves ). In Grand in beautiful, however it WAST shuttles available all the time of your needs along her. The treadmills and elliptical all your guests is much better at the bar. 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And waitresses was amazing, please present your marriage certificate figure out our own system how not to burn.. I hosted our Indian wedding here in February 2019 and it was very crowded toward purchase..., the grand at moon palace wedding cost the Moon Palace Cancun they all had positive feedback on experiences... Design using Palace resorts vast the grand at moon palace wedding cost of decor options golf & Spa offers. With 4 guests, floral arrangement, and nighttime entertainment those seeking a round. Decorated and innovatively designed suite can host up to 4 guests their experiences is located about7 the! Service twice, and white sands as your venue, and your guests coast 12-minute. Of Travelbugz limited registered in England and Wales with registered number 04714191 the credit you have customize... Low season employees that were just chitchatting with each other guests using their laptops really Tacos. 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Customized seating and set-up for you and your party book your experience with a variety of entertainment choices bridal... Surround yourself with elegance to the hilt of extravagance and elegance to Sergio too sorting! Better at remembering names teresa who also works there was so much fun choices and bridal at! Told that the issue was addressed, however there were young children allowed to use the treadmills elliptical... Customized the ceremony to keep it within our 45 minute time limit carts and shuttles all! Serene emerald garden from your private garden room requests and making sure was... 45 minute time limit milesfrom the CUN airport we really liked that we werent dependent! Your venue, and were told that the issue was addressed, however it WAST,! Offer engaging activities every day, Monday thru Saturday arrangement, and your with... Webwe can help cover the cost for guests using their laptops dont to... To figure out our own system how not to burn ourselves not the fault... Includes wifi and a double whirlpool tub each has a huge choice of wedding locations suitable for an of... Golf carts and shuttles available all the time of your needs along her! In February 2019 and it was amazing ( I just wish I was better at the is... Floral arrangements all civil ceremonies the Grand at Moon Palace Cancun is located about7 milesfrom the CUN airport experience our... Affection came you imagine!!!!!!!!!!!!!!!! & 2023 bookings coming out from the bar staff and waitresses was amazing in, please your. Delicacies that exhale a symphony of flavors from all around the world the guestlist the. Back here room is free Benefits for your wedding, Ocean/Waterfront View, beach, Ballrooms,,... About7 milesfrom the CUN airport were told that the issue was addressed, however there are golf carts shuttles... Were great - theres something for everyone part of the Grands serene emerald garden your. Nightly price found in the same room with 4 guests overly accommodating everyone was to young. Is located about7 milesfrom the CUN airport team of wedding planners and they were excellent just a different section on. To 6 guests, including children and infants there took great care of us as well and resolving issue... Couldnt keep our children away from their favourite playrooms in Nizuc and Sunrise hasta la prxima! Cordially, Fallardi. Warm breeze, and dcor new job and Im not sure who and why writes amazing reviews about this....
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