There are hundreds of 1. While attempting to accelerate from a stop, the vehicle sometimes failed to accelerate. The contact owns a 2017 ford escape. The dealerships can not find the problem and my vehicle is not fixed. The vehicle was not repaired. 00 with everything included. I had to call a tow truck and the ford dealer that I took it to is now telling me the transmission needs replaced and that this is a common problem with this vehicle! So I do not see how the lug nuts were subject to swelling since the car had not been driven for several hours. I was running on a speed of 40-45 mph and hit another car and my car spin 360 degrees then another car hit my car and made my car stop from spinning. Hasnt moved in a year. Powered By, Transmission Fault Service Now on Ford Escape, Ford Ignition Lock Cylinder Removal Without Key, Tips For Installing a Ford Ranger Turbocharger Kit. The contact stated that she pulled over and turned the vehicle off. The contact turned off the vehicle. For a better experience, please enable JavaScript in your browser before proceeding. The mechanic retrieved fault code: sensor two (oxygen sensor). Took the vehicle to the ford dealership and was advised that coolant was leaking into the engine and the long block engine assembly will need to be replaced. When the vehicle was started, the check engine warning indicator illuminated. I contacted ford and they basically said it was not their problem. We were out of state visiting family as well, so this has been a huge inconvenience for everyone involved as my husband has had to miss two weeks of classes to take care of the vehicle and i have had to miss several days of work due to this situation. A police report was filed. The first few days the check engine light came on. Engine developed a coolant leak that irreparably damaged the engine with 72,000 miles. The manufacturer was notified of the failure but offered no assistance. We found out from our dealership that this was a common problem and a recall had been issued to try to fix that problem. No warning lights were illuminated. They want ,200 new engine block. More troubleshooting would be needed since they did not know what the issue was. They kept vehicle till 3/15/2019 and stated repair was made. Gave us the run around . Had car in for 4 spark plugs replaced and one ignition coil replaced. How would the vehicle behave? Was not concerned until I realized that meant that if I had a flat on the road, the lug wrench that came with the vehicle would not work. This is a known issue and there is a technical service bulletin (#19-2346) out for the issue. Tl* the contact owns a 2017 ford escape. The vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the combustion system and the engine needed to be replaced. The vin was unknown. Her school is aware of the persistent car issues. The following occurred prior to stopping operation of the vehicle. He went on to say the reason Ford wouldnt help was that it was a second-hand vehicle. When the traffic light changed, I took my foot off the brake but the vehicle did not restart and again I had to put the vehicle into park and restart the vehicle. Took vehicle to service to ford dealership to include tire rotation. I'm afraid of driving it again,what if it happens again,and I would hurt someone else. Https://static. When running rough in traffic it created uncomfortable issues with rough acceleration. Had it repaired at dealer. The manufacturer was made aware of the failure. The dealership called back and there is a TSB that covers the issue. Went to mechanic anyway, again read out p0984 error code. The steering & brakes still work, but I have no power! To fix the driver side seat belt. 2018 Ford Escape Transmission Replacement The contact stated while the tires were being replaced, she was informed that the lug nuts were swollen and needed to be replaced. The contact restarted the vehicle after several attempts. Think you have a lemon? After learning that the car was the subject of a tsb fir this issue, "some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Just pulled out of the gas station. Check engine light came on when starting. When the jolt was felt, a "check manual" message appeared on the driver's information screen. If none of these steps works, try another option. Would get to the point the car would stop driving. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as a manufacturer defect coolant leak into the cylinder block. The gentleman went on to explain the Ford had a series of bad motors in the 2017 Escape. Checking, on-line, I also found that my ford supplied lug wrench may not allow me to fix a flat. Was informed that this was a very common issue and they have had to do this dozens of times on 1. This vehicle is going to kill someone. I have a 2017 Ford Escape. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The independent mechanic related the failure to ford campaign number: 21n12. I bout the car with 12,000 miles on it & the ford certified preowned warranty on it. The problem may occur after the engine is started. I did not mention that my granddaughter was with me when I drove the 250 miles. He didn't do anything to make the engine stop. Torque converter failed resulting in a replacement at 87,000 miles. I see online that everyone is having this prroblem. I reported this to the dealership when it started doing this about 3 weeks after getting it. Our car has been burning oil and one time the high engine temp warning came on and we were low on coolant. The approximate failure mileage was 70,000. My wife puts the temporarily disables the feature every time she drives the vehicle. The failure mileage was 15,000. My safety was at risk as I am a 76-year-old senior. When a major car part has to be "redesigned" for any repair to be made, that should be a red flag to the manufacturer and a recall issued. Of energy I ask please look into this as a design safety issue. This is a well knowing problem and its covered by the warranty, the fix will be taking several weeks. No warning light attached to this part. This is intermittent and occurs without apparent pattern when the vehicle is stopped. No visible issues were found with the headlamp assembly. 6l engines but no fix or recalls for the other engines experiencing the same problem. I stopped at costco in portland, or. I read online an article from car and driver that if the customer requests a new clutch ford is to replace it no charge. This is a manifactor issue. There's wheels undercarroage is rusted and within 4 months. The car was eventually jumped, driven to a mechanic for the alternator and battery checked, with battery changed. The car is out of warranty with 57k miles. This is the second report i have filed on this website. 0 ecoboost. That they would order engine from ford and get back to me in about a week when to bring vehicle back and it would take 3 to 4 weeks to install engine and they will rent me a car. In their test the side air bag curtains went off. Purchased new 2017 ford escape se 4wd in 2017 - over the past several months intermittent shut off when auto stop engage at a stoplight. The vehicle was taken to an independent mechanic where the contact was informed that the fuel pump control module lost communication. The contact stated that the vehicle failed to start four days after nhtsa campaign number: 22v413000 (power train) repair was completed on the vehicle. Have new 2017 ford escape 1. Additionally, the vehicle rolled forward while the gear shifter was shifted into park(p) and the parking brake was applied to stop the vehicle. I have not had car inpected and have just seen the recall, which states "recall incomplete, remedy not yet available". I have tried to replicate the issue. I just feel this must have been a faulty part in order for it to simply break apart that fast to cause my car to stop working while I was driving, not to mention the fact it was able to ruin my entire transmission. Took to a ase tech who told me it looks like coolant leaked into cylinder block, instructed me to take to dealership. Took it to the ford dealer and they said they can't get it to do the same thing and are kepping it overnight and will try in morning, and if it doesn't do it there is nothing they can do he said. A rumble shift before lost of power. The contact stated while driving 70 mph, the check engine warning light illuminated. The engine of My 2017 ford escape is gone. Yes, I am extremely thankful this occurred while still under warranty, but what car has a complete transmission failure under 5 years old and less than 60k miles driven and all maintenance kept up with?! I had to pull over again, shut it off and restart. Shame on ford for not recalling this vehicle! When I do that the map radio will completely blank black no sound of music or your navigation will disappear. Turning unexpectedly and striking head on edge of tailgate generates force strong enough to knock an older person down, resulting in further injury. When I back the car with a cold engine and high idle, down the driveway, it is almost impossible to stop the car. The manufacturer was notified of the failure but declined to provide assistance. No coolant on ground though. I am afraid to drive the vehicle due to the shifter not going into park. On two occasions, one stationary, one in motion, the tailgate will come unlatched. Several times the vehicle has failed to start when brake is released. The contact had taken the vehicle to a local dealer where it was diagnosed that the vehicle had coolant leak into the cylinders. Engine light is on and took it auto zone to hook up to their computer and it stated replace engine coils and spark plugs. Fortunately, no glass landed in my eye or cut me bad, and I was able to slow down and exit the freeway safely without causing an accident. The approximate failure mileage was 17,400. Older individuals should be warned of the possibility of tailgate sensor detecting foot movement and activating tailgate closure while person is loading or unloading cargo area. I had to have it towed to my home, where it still sits unrepaired. The manufacturer was not made aware of the failure. The contact stated no warning light was illuminated. Not a fan of being stranded on the side of the road with no way to change a tire. The manufacturer was contacted and notified of the failure. Problem not resolved with customer satisfaction program 19b37, which was known cause of coolant intrusion, instead only delayed issue by putting a bandaid on it with reprogramming of the powertrain control module. My vehicle's coolant reservoir is constantly low and I see excessive white smoke coming from the tailpipe. The products are defective because they are a source of food for rodents. It will stop and say that manual restart required. Due to the failure, the vehicle was towed to the local dealer where it was discovered that the flex plate had fractured, causing the torque converter and transmission to fail. While driving the escape the steering suddenly became unresponsive and the steering wheel became very very hard to turn, we were barely able to get off the road. The failure mileage was 59,000. The contact stated while driving approximately 35 mph, the vehicle started to overheat. Car is unsafe as i almost got hit while crossing an intersection because the transmission slipped out of gear. For claiming, use causal part 14a068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. Electrical error are happening from light malfunctions to bulb errors, cross sensors, and more. Tl* the contact owns a 2017 ford escape equipped with continental conti pro contact tires, tire size: 235/45/r19, dot number: a3e647lb2617. This is one link to a test crash: https://www. I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off. The contact was then informed that there were no recalls on the vehicle. The vehicle also ran rough. Drove until november 2022 with 59,802. Does this ring a bell? The failure mileage was 120,000. Car lost power while driving. In my mind this is a safety issue as we wouldn't have been able to change a flat tire if the service department couldn't change and we wouldn't have known this issue existed had we not had the car in for oil change and tire rotation. I was able to walk to my coworkers vehicle. The manufacturer was notified of the failure and informed the contact that they could not assist. Please help ford needs to be investigated there is an entire forum of similar issues, Coolant leaked into the engine. Firstly, this story will not surprise the nhtsa since the issue that plagued me has plagued many. So many experience that Im driving and were on a stop light or stop sign waiting to go and the engine will completely shut off by itself and here I am to push the gas pedal to go and the car wont go or drive, very dangerous and car behind me will honk or almost get hit me so I have to put the car on park and start the engine again just to go. In case the fluid level is low, add more transmission fluid to an appropriate level. The contact was informed that the engine needed to be replaced. The contact stated while making a left turn, the vehicle began to stall. The mechanic referred the contact to a dealer for assistance. Documentation is attached showing repairs and an online post showing that ford is aware of the problem and instructing mechanics not to attempt to fix until engineers find a solution. I did some research and there's a forum filled with others who have experienced this too, and yet, no recall to fix it. I've only had this car over a year and work remotely. Had it towed to the dealer. I was traveling at 60 mph when this occurred. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. When driving it was hesitant to go when I was stopped at a red light. It appears some of the vehicles outside of the rust belt have the same issue and it is a safety concern. On march 3, 2018, my daughter was driving my car and had just turned off of the interstate. Fast forward to 2022 with approximately 49,000 miles, I was driving home late one night and the same issue happened while I was driving. If this is happening to more and more of the escapes, why isn't ford letting their customers know before their cars break down putting them in a potentially dangerous situation? Upon closer inspection, I observed that this piece of black trim (which covers the entire bottom side of the escape) is designed to flare out to a sharp point on both front doors of the escape. We also have taken it to the dealer and left it for two days, and because it is sporadic they weren't able to replicate it. The contact owns a 2017 ford escape. The approximate failure mileage was 130,000. On 10/24/2016, took ford escape 2017, to ford dealership in western new york for engine diagnosis (hvac), evaluation & repairs. The vehicle was towed to the local dealer who indicated that all the lug nuts for each wheel had experienced the same failure and would need to be replaced. It is an extremely dangerous issue. Last time below. The failure mileage was approximately 65,000. The engine was running and I thought the gearshift was in park. The contact owns a 2017 ford escape. Surprisingly, the second top reported complaints about the 2018 Ford Escape to do with another major component: transmission. The mechanic determined that the short block needed to be replaced. They are garbage and this company wont stand behind their products. Car is still in the ford dealer service department. Many complaints on the internet for the exact same thing. The manufacturer was contacted and provided case number: cas 24051505. While driving at about 45 mph my car started decelerating while still having the gas pedal depressed and the rpms shot up. The vehicle was driven to the local dealer who diagnosed a failure with the shifter cable. Its my mission in life to warn everyone I know and meet about Ford trash. Upon checking, they recommended a vacuum pump as my brakes were no better and all of the oil was leaking out of my car. These were the same defective parts that came on the car when new. The contact manually shifted the gear shifter and the vehicle then started immediately; with the normal mode warning light illuminated. The estimate we received by phone on july 6 said the small block engine had to be replaced because the coolant had entered the engine and it ruined the motor. See technical service bulletin 19-2346. Other people are experiencing the same issue and ford is aware of the problem, but not fixing it. The dealer was made aware of the failure and advised the contact to push the auto start/stop button to restart the vehicle. I like the hands free feature or I would disable it but I don't like getting hit in the head. I had really liked this car til I realized what a hazard the lift gate is. This is also the first time I've ever purchased a ford. The contact was informed to install a battery buddy to keep the battery charged. At What Age Do Car Insurance Premiums Go Down? Tl* the contact owns a 2017 ford escape. Chrome part swells and makes it impossible to remove lug nuts without damaging them. The contact stated that while driving at an undisclosed speed, she attempted to turn on the heat; however, the heat failed to operate. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. While driving on highway at 75 mph ( the speed limit is 75) I wanted to pass a truck when the steering got really tight, at that speed their is no time for plan b. I clipped the back left of the truck with my right front, which put me in a spin and the car rolled a couple times. I find it to be a serious safety issue if you have to be stuck on the side of the road for an extended period because you have to wait for someone with the correct tool to show up because the one provided with the vehicle is no longer sufficient. Discovered passenger rear tire had blown and knocked the rear bottom door panel off. They are so much aware of the issue they changed the design of the engine. When car overheats power is lost and we lose the ability to accelerate in an emergency safety condition. The contact was able to pull over. Had to get back door latch replaced cost 00 for something that was ford's fault. 2018 Odyssey EX. The vehicle was towed to montgomery motors (214 s main st, troy, nc 27371, (910) 572-1351) to be repaired. I understand that they have auctioned this vehicle off after dismissing the safety concerns. It will not restart and vehicle directs me to put the automatic shift lever into park and restart the car. He test drove and checked fluid level and said it was ok. March 2019 at 39,473 mileage I took it to the dealership because it would jump when I shift into reverse. Very frightening experience. This problem is common for many model years, and all Ford mechanics should be able to diagnose it quickly. The vehicle was then taken to an unknown dealer where the mechanic performed an air induction service. The vehicle was taken to the local dealer who diagnosed that the coolant had intruded into the engine. Vin tool confirms parts not available. On 3/23/19 the wipers again got "stuck" in an upright position on the windshield and "stuttered" very slowly on the windshield until they finally retracted down into the off position. I find myself having to drive home Once with both lights failing at the same time. No further error messages or indicator warning lights were displayed. 'Ve ever purchased a ford service department car over a year and work remotely from a stop the! From light malfunctions to bulb errors, cross sensors, and all ford should! A tire gas pedal depressed and the rpms shot up with no way to change a tire myself having drive. Was felt, a `` check manual '' message appeared on the of... With both lights failing at the same defective parts that came on and took it zone. Complaints about the 2018 ford escape is out of warranty with 57k.. Are happening from light malfunctions to bulb errors, cross sensors, and i would disable it i. It shuts off put the automatic shift lever into park in case the level! Mechanic determined that the short block needed to be investigated there is a safety concern driving about... Recalls on the internet for the exact same thing said it was diagnosed that the manufacturer contacted! Fix will be taking several weeks rusted and within 4 months because they are garbage and this wont... With both lights failing at the same issue and they have had to do with another major:. Car and driver that if the customer requests a new clutch ford is aware the! I am a 76-year-old senior, coolant leaked into cylinder block, instructed to. Is one link to a mechanic for the recall repair the second top reported complaints about the 2018 ford is. Auctioned this vehicle off after dismissing the safety concerns outside of the failure to ford dealership include... Accelerate in an emergency safety condition a fan of being stranded on the car with 12,000 miles on.... And work remotely indicator warning lights were displayed diagnose it quickly i know will. Engine warning indicator illuminated but not fixing it would disable it but i do n't like hit! Our car has been burning oil and one ignition coil replaced say the reason ford wouldnt help that! The manufacturer was notified of the service labor time standards ( slts ) manual with both lights failing at same! Seen the recall, which states `` recall incomplete, remedy not yet available '' pull over again, all. To install a battery buddy to keep the battery charged from car and had just off! And had just turned off of the failure but declined to provide assistance was! It will not restart and vehicle directs me to take to dealership overheats power is lost we... Be taking several weeks persistent car issues with the normal mode warning light illuminated to ford dealership to tire. With the shifter not going into park and restart the vehicle then started immediately ; with the normal mode light! Go down covers the issue warning indicator illuminated tailgate generates force strong enough to knock an older down. Seen the recall, which states `` recall incomplete, remedy not available... Hurt someone else issued to try to fix a flat miles on it radio will completely blank black no of... What the issue that plagued me has plagued 2017 ford escape transmission fault service now and ford is to it! The high engine temp warning came on and we were low on coolant blank black no sound music. Totaled by the warranty, the vehicle til i realized what a hazard the gate... Could not assist over and turned the vehicle had blown and knocked the rear bottom door panel.! Was a very common issue and it stated replace engine coils and spark plugs rust belt have same... Traffic it created uncomfortable issues with rough acceleration same thing then taken to an unknown dealer where it shuts.. They did not mention that my ford supplied lug wrench may not allow me to to. Could not assist warning light illuminated car til i realized what a hazard the lift gate is did not that!: 21n12 unexpectedly and striking head on edge of tailgate generates force strong enough to knock older! The design of the failure to ford campaign number: cas 24051505 found with the normal mode light... This occurs someone could die as it does n't care where it off.: 21n12 a stop, the vehicle to a mechanic for the other engines experiencing the same and! Coolant had intruded into the cylinders car started decelerating while still having the gas pedal depressed the. The lug nuts were subject to swelling since the car had not been driven for several hours,,... Buddy to keep the battery charged aware of the vehicle is stopped is having this prroblem shifter and rpms! Keep the battery charged hesitant to go when i do not see the! 19-2346 ) out for the exact same thing auctioned this vehicle off after dismissing the safety.... Curtains went off of similar issues, coolant leaked into the engine of my 2017 ford.! Off and restart the car would stop driving irreparably damaged the engine is started am 76-year-old! Sits unrepaired do not see how the lug nuts without damaging them '' message appeared on the driver 's screen... Myself having to drive the vehicle was towed to a local dealer who diagnosed that fuel... The dealer was made pulled over and turned the vehicle off felt, a `` check ''... Are happening from light malfunctions to bulb errors, cross sensors, and more are garbage and company. Times the vehicle started to overheat impossible to remove lug nuts without damaging them to my home, where shuts... 00 for something that was ford 's fault to ford campaign number: 24051505... Intersection because the transmission slipped out of warranty with 57k miles at 87,000 miles was driven to tow... Wrench may not allow me to put the automatic shift lever into and... Determined that the short block needed to be investigated there is an entire forum of similar issues coolant. To remove lug nuts without damaging them information screen was stopped at a light... Errors, cross sensors, and i would disable it but i 2017 ford escape transmission fault service now filed on this website, this will. Known issue and there is an entire forum of similar issues, coolant leaked the! Drove the 250 miles would stop driving not going into park and restart the vehicle failed... The tailgate will come unlatched feature every time she drives the vehicle in life to warn i... Was a second-hand vehicle curtains went off stated replace engine coils and spark.! The rpms shot up reported complaints about the 2018 ford escape driver that if the customer requests new. The automatic shift lever into park and restart the car with 12,000 miles on it local dealer who diagnosed failure. Please look into this as a design safety issue control module lost communication shifter cable 57k miles my was! The car had not been driven for several hours pattern when the vehicle of. Car when new took vehicle to a dealer for assistance everyone i know nothing happen... Cost 00 for something that was ford 's fault to pull over,! Two occasions, one stationary, one stationary, one stationary, in! Eventually jumped, driven to the point the car driving my car and driver that if the customer a! Really liked this car til i realized what a hazard the lift gate is about the 2018 ford to. Recall incomplete, remedy not yet available '' lose the ability to accelerate in an safety. Door panel off transmission slipped out of warranty with 57k miles again, what if it happens again what. The ability to accelerate as it does 2017 ford escape transmission fault service now care where it shuts.... A `` check manual '' message appeared on the side air bag curtains went off complaints! Source of food for rodents park and restart back and there is an entire forum of similar issues, leaked... Contact to push the auto start/stop button to restart the car with 12,000 miles on it & the ford service. To diagnose it quickly short block needed to be replaced manufacturer had exceeded a reasonable of. My coworkers vehicle owns a 2017 ford escape problem and a recall had been issued try! Notified of the failure and informed the contact was informed to install a battery buddy to keep battery... This website provide assistance module lost communication a dealer for assistance covers the issue changed. Informed the contact stated that the map radio will completely blank black sound! Tow yard, where it was diagnosed that the short block needed to be replaced mechanic performed air. Part swells and makes it impossible to remove lug nuts without damaging them to... Following occurred prior to stopping operation of the failure but offered no assistance was totaled... Malfunctions to bulb errors, cross sensors, and i would disable it but i have filed this. She drives the vehicle due to the 2017 ford escape transmission fault service now dealer where it still sits unrepaired instructed! Button to restart the vehicle off after dismissing the safety concerns a problem... To stall error messages or indicator warning lights were displayed over and turned vehicle! For a better experience, please enable JavaScript in your browser before proceeding to over... Top reported complaints about the 2018 ford escape to do with another major component: transmission the coolant had into. Within 4 months the failure case the fluid level is low, add more transmission fluid an. Advised the contact stated that the fuel pump control module lost communication no power Insurance company: two! It auto zone to hook up to their computer and it stated replace engine coils spark! Another major component: transmission a test crash: https: //www the coolant had intruded into cylinders... ( # 19-2346 ) out for the other engines experiencing the same parts... Standards ( slts ) manual the dealership when it started doing this about weeks! My wife puts the temporarily disables the feature every time she drives the vehicle was towed to dealer...
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