The right HP laptop battery for you. 6 . HP urges customers to recheck their batteries, even if they did so previously, and were told they were not affected. HP announced today that it is recalling the lithium-ion batteries in more than 50,000 laptops because of the danger of fire in cases of battery malfunction. Since then, the company had "received eight new reports of battery … The HP Battery Program Validation Utility will check if the battery in your notebook computer is affected. Level 16 27,681 27,607 2,528 5,995 Message 2 of 6 Flag Post ‎01-19-2017 12:44 PM. In cooperation with country government safety authorities, HP participates in voluntary recall programs when a defective part is shown to cause a potential safety hazard. The battery is HP K104 Notebook battery with replacement part number 800043-001. Die Rückrufaktion wurde um zusätzliche Akkus, die mit denselben Notebook-Produkten geliefert wurden, erweitert. HP is expanding its battery recall program to include several more laptop models. Faulty battery woes have long plagued HP laptops, with seemingly annual recall announcements and expansions dating back to 2016 and totaling … In August 2019, HP expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced January 2018 and expanded in January 2019. Installing the Utility with SCCM The HP Battery Recall Program Validation Utility relies on Microsoft.NET v4.5.2. Can you help? The right HP laptop battery for you. If your battery is not impacted by the recall: Read Information and Run component tests on battery / AC adapter (charger). HP expands laptop battery recall due to fire and burn hazards. Validation using the utility generally takes less than 30 seconds. When HP Support Assistant opens, the product name, product … looking on the web site I noticed a battery recall. HP batteries are manufactured to meet or exceed international industry safety standards and are produced by the same vendors as the original batteries sold with notebooks. Manufactured in: China. In June 2016, around 41,000 laptop batteries were recalled and more than 100,000 more were recalled in … Sign in; Browse cancel. Both these numbers return 0 out of 0 in various searches. HP is asking owners to contact its customer service team immediately for a replacement battery. In August 2019, HP expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced January 2018 and expanded in January 2019. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations. In January 2017, HP announced an expansion of its ongoing worldwide voluntary safety recall and replacement program, for certain notebook computer batteries, which was announced in June 2016. HP Commercial and Consumer Notebook Computers - 2017 Expansion of the HP Notebook Computer Battery Safety Recall and Replacement Program of June 2016; Additional Batteries Affected In cooperation with various government regulatory agencies, HP has announced an expansion of its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer batteries… BATTERY HP Laptop Battery 776622-001 Replacement Battery for HP Laptop LA04 Notebook Battery HP Pavilion 14 15 Battery 728460-001 HP 248 G1 Battery HSTNN-DB5M 796352-001 [33Wh/2200mAh/14.8V] 4.7 out of 5 stars 4. To check if your battery is affected by the expanded recall program, please go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016. Better safe than sorry. Tags (2) Tags: HP Pavilion Notebook 15-ab032T. My battery has been inop for over a year now. PC only works on 120V connection. Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. or . The program has been expanded to include additional batteries that were shipped with the same notebook products. For instance, with moderate use, Li-Ion batteries are expected to deliver around 80% of their original capacity after 300 charge cycles or about one year of use. Additionally, these batteries may have been sold as accessories or replacement batteries for HP ProBook 4xx G5 (430, 440, 450, 455, and 470), HP ENVY 15, and HP Mobile Thin Clients (mt20, mt21, and mt31) or for any of the preceding products from December 2015 through December 2018 through HP or an authorized Service Provider. January 17, 2019 The quality and safety of all HP products is our top priority. HP is recalling 78,500 of its laptops due to possibility of the battery overheating and catching fire. The battery packs were also sold separately for between $100 and $160. WAWood. March 13, 2019 10:57 a.m. PT 2 In early 2018, HP issued a battery recall after it was discovered that some of its laptop batteries could overheat … 99. PALO ALTO (dpa-AFX) - HP has announced a voluntary recall of about 52,600 lithium-ion batteries for laptops sold in the U.S and Canada, due to potential fire risk.According to the company, the If necessary, purchase and install a replacement battery . HP bittet Kunden eindringlich, alle potenziell betroffenen Produkte erneut zu überprüfen. This expansion is a continuation of last year’s voluntary recall and affects approximately 150,000 notebooks. HP Battery Check is an easy-to-use tool, which can be run in order to verify the functionality of the primary and secondary batteries installed in HP Notebooks. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries made of different materials have different lifecycles. Important Update: HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program Announced in January 2018 and Expanded in January 2019 - Additional Batteries Identified Notice: : The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice. HP stands behind the performance of all HP products when using genuine HP replacement batteries. Showing results for Search instead for Did you mean: Sign up / Sign in; HP Community > Notebooks > Hardware > Battery Recall; Options. Battery packs supplied with certain HP, Compaq, HP ProBook, HP Envy, HP Pavilion Notebook computers. Remedy: Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). The HP Battery Program Validation Utility will check if the battery in your notebook computer is affected. turn on suggested results. However, original batteries replaced as part of the program announced in June 2016 are not affected by this program expansion. Januar 2017 hat HP eine Erweiterung seiner aktuellen weltweiten und freiwilligen, sicherheitsbedingten Rückrufaktion mit Ersatzbestellungsprogramm für bestimmte Notebook-Akkus, die im Juni 2016 bekanntgegeben wurde, angekündigt. The program has been expanded to include additional batteries that were shipped with the same notebook products. The original recall was issued in January 2018 and at the time, 50,000 laptops were affected. I have the same question. HP customers affected by this program will be eligible to receive replacement battery services for each verified, affected battery at no cost. When your battery is new, you can rest assured that you have a dependable power source for all your on-the-go computing needs. The program has been expanded to include additional batteries that were shipped with the same notebook products. The U.S. Consumer Product Safety Commission announced the recall on Tuesday, but noted that the recall expansion was previously announced independently on January 17 by HP, and delayed due to the government furlough. This time last year a global battery recall was underway for more than 100,000 HP laptops. This latest recall affects HP Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP … Read important information about battery recall. Customers should cease use of affected batteries immediately. HP Recommended. Tech giant HP has announced that it is recalling 78,500 laptops sold worldwide over issues with the laptops' batteries. The news comes at the tail-end of a disastrous week for computer manufacturers. With the latest recall, HP has now recalled a total of 78,500 of its batteries Firm recommends users download an update that turns on 'battery safety mode' By Annie Palmer For Dailymail.com Consumer Reports explains how to find out if your device is affected, disable the battery, and request a replacement battery. Find out what to do if yours is affected By Michael Passingham 15 Mar 2019. HP urges customers to recheck all potentially affected products. $28.99 $ 28. This is the case whether you buy a replacement laptop battery or simply have one in your new HP laptop. Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. These batteries have the potential to overheat, posing a fire and burn hazard to customers. HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost. The potentially affected batteries may have been shipped with specific HP ProBook (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 (430, 440, 450, 455, and 470)), HP x360 310 G2, HP ENVY m6, HP Pavilion x360 15 inch, HP 11 Notebook Computers and HP ZBook (17 G3, 17 G4, and Studio G3 & G4) Mobile Workstations sold worldwide from December 2015 through October 2018. Note: customers who have already received a replacement battery through the recall program are NOT affected by this expansion. © Copyright 2020 HP Development Company, L.P. https://store.hp.com/webapp/wcs/stores/servlet/HPHeaderServices?storeId=10151&cb=cartStatus&callback=jQuery18308251954314816363_1459802963388&_=1459802965974, https://www8.hp.com/us/en/search/search-results.html?ajaxpage=1&jumpid=se_r1002_usen_ac_hp#/page=1&/qt=, https://store.hp.com/us/en/SearchDisplay?searchTerm=&beginIndex=0&catalogId=10051&langId=-1&pageSize=50&pageView=grid&resultCatEntryType=2&sType=SimpleSearch&searchSource=Q&storeId=10151&jumpID=se_r1002_usen_ac_st, https://hp.com/cma/ng/lib/exceptions/privacy-banner.js, Click or use the tab key to select your country, https://iapproltautocm.austin.hp.com/hp-iap-autocomplete/search?companyCode=HPI, https://store.hp.com/webapp/wcs/stores/servlet/SearchComponentAutoSuggestView?coreName=MC_10001_CatalogEntry_en_US&serverURL=http://g1t4186.austin.hp.com:9081/solr/MC_10001_CatalogEntry_en_US&langId=-1&storeId=10151&catalogId=10051&showHeader=true&lang=en. Impacted customers will have their batteries replaced free of charge and may continue safely using their device by placing the battery in Safety Mode and connecting to an external power source. Note: Not all batteries in all HP notebooks are affected by this recall. The recall expansion involves lithium-ion batteries for HP commercial notebook computers and mobile workstations were sold to businesses and other organizations. This is the case whether you buy a replacement laptop battery or simply have one in your new HP laptop. HP has announced a new laptop battery recall due to overheating issues. The affected AC power cords were shipped with products and accessories sold from September 2010 through June 2012. HP is expanding its recall of laptop and mobile workstation batteries because of concerns over "fire and burn hazards." Customers should cease use of affected batteries immediately. On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for certain AC power cords used with AC adapters distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations. Laptop Battery Replacement for HP … HP is expanding its battery recall program to include several more laptop models. In January 2017, HP announced an expansion of its ongoing worldwide voluntary safety recall and replacement program, for certain notebook computer batteries, which was announced in June 2016. 78,500 laptop batteries are to be recalled after eight new reports of battery packs overheating, melting, or charring. In August 2019, HP expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced January 2018 and expanded in January 2019. These batteries have the potential to overheat, posing a fire and burn hazard to customers. We learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded The HP laptops that are affected were shipped in … The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016, and/or were sold as accessories or spares, or provided as replacements through Support. HP is recalling the lithium-ion batteries in 50,000 laptops. However, original batteries replaced as part of the program announced in June 2016 are not affected by this program expansion. HP customers affected by this program will be eligible to receive a replacement battery for each verified, affected battery at no cost. If your battery is impacted, follow the instructions to contact HP. We took immediate action to address the issue and are replacing the batteries in question. The move is an extension of a recall first announced in January 2018, which then involved 50,0… HP urges customers to recheck all potentially affected products. Click on the link below to Download HP Battery Validation Utility. HP recalls more laptops affected by battery fire risk The laptop giant has recalled more than 100,000 models due to a battery-related fire risk. The affected AC power cords were shipped with products and accessories sold from September 2010 through June 2012. HP Fax 1040 and 1050 were recalled on January 31, 2012 in Canada, Mexico and U.S.A, and HP Fax 1010 and 1010xi were recalled on June 28, 2008 for Canada, Mexico and U.S.A. 5% coupon applied at checkout Save 5% with coupon. HP announces recall of additional Notebook Computer batteries On January 24 2017, HP announced an expansion of its ongoing worldwide voluntary recall and replacement program for certain notebook computer batteries, which was announced in June 2016. HP customers affected by this program will be eligible to receive replacement battery services for each verified, affected battery at no cost. In cooperation with country government safety authorities, HP participates in voluntary recall programs when a defective part is shown to cause a potential safety hazard. HP has recalled some laptop and mobile workstation batteries due to an overheating problem. Share this page Share on Facebook Share on Twitter Share by email. HP customers affected by this program will be eligible to receive a replacement battery for each verified, affected battery at no cost. HP urges customers to recheck all potentially affected products. HP first issued a warning about the potential fault back in January 2018. Affected HP customers are eligible to receive a rebate for qualified products. COMPUTER giant HP is recalling 78,500 laptops due to fears the battery could overheat and cause fires. The models affected include a number of business laptops including various ProBook models, along with models in the Envy, x360 and Notebook range. When your battery is new, you can rest assured that you have a dependable power source for all your on-the-go computing needs. Battery Recall Update . These batteries have the potential to overheat, posing a fire and burn hazard to customers. HP is recalling 78,500 of its laptops due to possibility of the battery overheating and catching fire. © Copyright 2020 HP Development Company, L.P. https://store.hp.com/UKStore/Merch/Cart.aspx, https://www8.hp.com/uk/en/search/search-results.html?ajaxpage=1&jumpid=se_r1002_uken_ac_hp#/page=1&/qt=, https://hp.com/cma/ng/lib/exceptions/privacy-banner.js, Click or use the tab key to select your country, https://iapproltautocm.austin.hp.com/hp-iap-autocomplete/search?companyCode=HPI. Note: Not all batteries in all HP ProBook 64x, HP ProBook 65x, HP ProBook 4xx, HP x360 310 G2, HP ENVY, HP Pavilion x360 15 inch, HP 11 notebooks, HP Thin Clients, and HP Zbook mobile workstations are affected by this recall. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. This time last year a global battery recall was underway for more than 100,000 HP laptops. This HP laptop news is hot on the heels of the Spectre and Meltdown processor problems – security risks that affect practically all modern computing devices. It is essential that customers recheck their batteries, even if they did so previously and were informed they were not affected. Customers can visit HP’s site to learn if their battery should be replaced. On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for certain AC power cords used with AC adapters distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations. NinjaBatt Laptop Battery for HP 800049-001 K104 800010-421 KI04 KIO4 HSTNN-LB6R 17-G121WM TPN-Q160 TPN-Q158 TPN-159 TPN-Q161 TPN-Q162 HSTNN-DB6T HSTNN-LB6S - High Performance [4 Cells/2200mAh/33Wh] 4.5 out of 5 stars 1,175. In Windows, search for and open HP Support Assistant. Back in January 2018, HP issued a battery recall covering 50,000 laptop batteries which had the potential to overheat and become either a burn of fire hazard. In August 2019, HP expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced January 2018 and expanded in January 2019. As many of these batteries are internal to system and are not customer replaceable, HP is releasing an update to the BIOS for batteries affected by this program expansion that will discharge the battery and disable future charging until the battery is replaced. Now in January 2018 it's again recalling laptop batteries that are at risk of overheating. Validation using the utility generally takes less than 30 seconds. HP participates in voluntary replacement programs for components or products that may cause functionality issues but are not related to a safety hazard. Now in January 2018 it's again recalling laptop batteries that are at risk of overheating. Im August 2019 erweiterte HP seine laufende, weltweite freiwillige sicherheitsbedingte Rückrufaktion mit Ersatzbestellung für Akkus von bestimmten Notebooks und mobilen Workstations, die im Januar 2018 angekündigt und im Januar 2019 erweitert wurde. Incidents/Injuries: HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total. To run HP Battery Check, the AC adapter must be connected to the computer, and the battery must have at least a partial charge. If the validation process indicates that your battery is affected, cease use of the battery immediately and remove it from the notebook. These batteries have the potential to overheat, posing a fire and burn hazard to customers. In cooperation with the U.S. Consumer Product Safety Commission and other safety regulatory authorities, HP announced voluntary safety recalls for certain HP single function Fax Machine models. HP urges customers to recheck all potentially affected products. These AC power cords have the potential to overheat, posing a fire and burn hazard. Tech giant HP has issued a recall on almost 80,000 laptops over fears faulty batteries are a fire risk. HP's recall comes after eight reports of batteries "overheating, melting or charring," according to the Consumer Product Safety Commission. It's considered an expansion of the previous HP battery recall of January, 2018, which affected 50,000 batteries. HP announces recall of additional Notebook Computer batteries On January 24 2017, HP announced an expansion of its ongoing worldwide voluntary recall and replacement program for certain notebook computer batteries, which was announced in June 2016. Microsoft Windows 10 (64-bit) View All (2) 5 REPLIES 5. Recalls and Advisories . Back in January 2018, HP recalled 50,000 batteries (which followed a recall of 101,000 batteries the previous year). These AC power cords have the potential to overheat, posing a fire and burn hazard. Additionally, these batteries may have been sold as accessories or replacement batteries for HP ProBook 4xx G5 (430, 440, 450, 455, and 470), HP ENVY 15, and HP Mobile Thin Clients (mt20, mt21, and mt31) or for any of the preceding products from December 2015 through December 2018 through HP or an authorized Service Provider. FREE Shipping by Amazon. HP said that the batteries could catch fire or burn those who are using them. Note: Not all batteries in all HP notebooks are affected by this recall. Get it as soon as Mon, Dec 28. The potentially affected batteries may have been shipped with specific HP ProBook (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 (430, 440, 450, 455, and 470)), HP x360 310 G2, HP ENVY m6, HP Pavilion x360 15 inch, HP 11 Notebook Computers and HP ZBook (17 G3, 17 G4, and Studio G3 & G4) Mobile Workstations sold worldwide from December 2015 through October 2018. Note: customers who have already received a replacement battery through the recall program are NOT affected by this expansion. In a blog post, HP has put out instructions on how to enable 'Battery Safety Mode' in case a battery is included in the recall. The new recall date is now March 12th, 2019, and it includes an additional 28,500 laptop battery units on top of the 50,000 initially announced back in early 2018. HP has received eight new reports of battery packs in the U.S. overheating, melting, or charring, including one report of minor injury and two reports of property damag… 99. HP first issued a warning about the potential fault back in January 2018. HP participates in voluntary replacement programs for components or products that may cause functionality issues but are not related to a safety hazard. The HP Battery Recall Program Validation Utility utilizes an installer that can be downloaded from the program website. As many of these batteries are internal to system and are not customer replaceable, HP is releasing an update to the BIOS for batteries affected by this program expansion that will discharge the battery and disable future charging until the battery is replaced. The HP Battery Program Validation Utility will check if the battery in your notebook computer is affected. Customers should cease use of affected batteries immediately. In cooperation with the U.S. Consumer Product Safety Commission, on October 30, 2008, HP will announce a worldwide voluntary recall and replacement program for approximately 74,000 battery packs used in certain HP notebooks. Customers should cease use of affected batteries immediately. $29.99 $ 29. The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016, and/or were sold as accessories or spares, or provided as replacements through Support. The recall is part of a continuing series of batteries being recalled by HP. COMPUTER giant HP is recalling 78,500 laptops due to fears the battery could overheat and cause fires. It is essential that customers recheck their batteries, even if they did so previously and were informed they were not affected. Click on the link below to Download HP Battery Validation Utility. … I have no tab on the bottom of this laptop. Note: Not all HP notebook PCs listed above have an affected battery pack. HP is recalling 78,500 laptops due to a battery overheating and subsequent fire risk, extending a recall that it first announced in January 2018 that involved 50,000 devices. HP urges customers to recheck their batteries, even if they did so previously, and were told they were not affected.